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Suddenlink

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8 complaints

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Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc. Please try to contact Suddenlink Customer Service directly prior to posting any complaints on this site.

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Suddenlink Reviews

Anonymous
Suddenlink disabled my telephone for two days without prior notice.

Suddenlink bundled our service at our request, but forgot to mention that our phone would not be in service for two days. A technician came out on 2/11/12 as promised and arranged ...

#296854
Feb 13, 2012
43

Anonymous
Suddenlink -- Extremely rude and poor service

I went with Suddenlink because they had the highest internet package available in my area, I wish I hadn't. Upon calling them I was instructed a tech would arrive within a week to...

#290034
Jan 18, 2012
120

Anonymous
Suddenlink - Service technician reported TV broken but did not check connection

My mother in law was trying to get a TV connected in her bedroom. The first Suddenlink tech that came to her home told her the TV was broken and left. Three weeks later when we s...

#279334
Dec 05, 2011
226

Anonymous
Suddenlink - Cimplaint

Your PBS station KTWU in St Joseph Mo for 8pm special was absolutely horrible. I hope you do not get 10cents in contributions for your incredibly poor reception/presentation. There...

#278892
Dec 02, 2011
202

Jimmy ai...
Suddenlink wont fix internet or phone im ex employee

Suddenlink will not fix my phone or internet they said electric wire was too close to cable wire so i moved it for them they still would not run new wire.They fired me months ago w...

#203528
Oct 20, 2010
769

Jamesah
Suddenlink - USELESS workers. Absolutely incompetent. Horrible management.

First off- I live in an on campus dormitory at Louisiana Tech University. I have called at least eight times to get my connection diagnosed and fixed. I have even had my work ord...

#170532
Feb 08, 2010
325

Anonymous
Suddenlink - Inferior service..and poor management

Ok i called on a monday about freqent disconnects..the only help tech support gives is the standard "huh well turn off your modem for 15 secs then turn it back on" wow!! and the ol...

#156646
Sep 06, 2009
912

Pamelagl...
Suddenlink over charging

I cannot understand my bill or customer service when they try to explain why it does not add up. They tell me my bill is a month ahead, but when I moved and transfered my services ...

#115945
Mar 20, 2008
1242
Reviews 1-8 of 8

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