Suddenlink - Overage fees are the bane of me
I just got a bill for $130 when my internet should only be $50/month. How you ask?
Overage charges. Apparently anytime you go over your data cap (which is total BS and extremely low in this day and age) you're charged $10 for an extra $50. Apparently my data cap has gone down from 350 GB to 250 GB in the last year or so I've been here in the same apartment. So imagine the look on my face when I've used 458 expecting an overage charge, but not $70 worth of overages.
This is total ***.
There are many providers nationwide that have generous data caps (2 TB+) or NO data cap. HOW does Google Fiber offer higher speeds and unlimited data for LESS than what I'm paying?! This is outrageous and should be outlawed.
Suddenlink definitely knows what it's doing by keeping the data caps low and keeping customers bleeding money every month. Rant over.
Reason of review: Pricing issue.
Suddenlink Pros: Easy setup, Easy to make payments online.
Suddenlink Cons: Low data caps, Skeevy pricing, Non-transparent prices.
Location: Abilene, Texas
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