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1.7

I recieved my bill and noticed right away of the price increase from normal. While looking over the bill trying to see what the extra cost was for there it was....

$1.00 fee for PAPER LESS BILLING plus some kind of tax and fees of .07 Now i realize that $1.07 is not a large fee by any means, and it will not force me into proverty or anything BUT its the principle of the matter and the comment the person at sudden link made (were saving trees...) thats about ***. thats some corporate B.S. I know paper is made from trees but do you know how much is cost to make a piece of paper??? Really do you know??

What about all of the advertisment papers Sudden Link includes in the envelope they send the bill in like HSN, Globe Life Insurance, how much WASTE is that ?? Now heres the kicker I pay my bill with CASH (unusual to some im sure) does the person at the sudden link office know how many trees were killed to make the money i pay my bill with?

Sucken Link if your Company is being so poorly run and is going broke that you need to come up with ideas to *** your customers out of money to trying being honest and use some integregity and stop using the GO GREEN enviromently *** on people that support your services...

Reason of review: paper less billing fees .

Location: New Bern, North Carolina

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Tina Lxh

Hi - Thanks for reaching out! The Paper Convenience Fee covers a portion of the handling and postage costs associated with providing you with a paper statement.

You can avoid this charge by signing up for paperless billing via your online Suddenlink account.

If you have any further questions regarding this, please feel free to email us directly at socialsupport-AT-suddenlink-DOT-com. Thank you, -Samantha

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reply icon Replying to comment of Tina Lxh

I am doing paperless billing and still getting the $1 monthly fee. Rep told me I chose to get that extra bill. Ridiculous.

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