Suddenlink bundled our service at our request, but forgot to mention that our phone would not be in service for two days. A technician came out on 2/11/12 as promised and arranged for internet, cable, and phone service. However, as of 8:55 pm, we found no phone service on our phone. When customer service was contacted for SuddenLink, we were told there was nothing that could be done because the offices that handle transferring phone service from At&T to Suddenlink were closed on the weekends. As of 7:15pm on 2/13/12 we still have no phone service. 1288e04
 Comments (1) |
| 1. Written by SuddenlinkAshley on February 14, 2012 from tyler, texas, US Hi - my name is Ashley, and I'm with Suddenlink. Please accept my apologies that your experience with us was less than exceptional. I would be happy to work with management in your area to resolve. Please feel free to contact me directly: ashley-AT-suddenlink-DOT-com. Thank you. |
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