Reviews and Complaints
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Terrible customer service and lost revenue
I was promised an interruption free set up of services at a commercial property. This is now day 14 of calling every day calls usually take about 1-2 hours, every day they have made a commitment to solve this issue with in 24-48 hours.
They have missed that commitment for 12 consecutive days.
This has caused a major disruption to business and has negatively impacted the profit of our small motel. I am 41 years old and this is hands down the worst customer service i have received in my life.
User's recommendation: Use a competitor, they do not value you business and if you need customer service you will likely get none.
- Only game in town
- Hard to get in contact with support
- Terrible tv programing
- Incompetent phone technicians
Lack of live person
User's recommendation: Go elsewhere.