Suddenlink
Reviews and Complaints
Tech support
Automated phone system
- Lower than advertised speeds
- Paying for alarm malfunction and no internet
- Dropped internetseveral times a day
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not contact suddenlink. 4 hours on hold
Preferred solution: I need tech to come to house and check DVR and cable box
Cut your cable
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Caney, TexasBilling
Preferred solution: Deliver product or service ordered
User's recommendation: Verify your order
Charging for no reason
Preferred solution: Let the company propose a solution
Poor service
Preferred solution: Full refund
User's recommendation: AT&T
Suddenlink response
User's recommendation: Suddenlink is now owned by Altice and they really dont care about anything but collecting their bills
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
- Fast internet
- Excessive pricing for long-term customer
Preferred solution: Fix acct number and void late fee
You asked for feedback
User's recommendation: Peresevere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Conroe, TexasNo internet
- Unreliable
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasComplaint
Preferred solution: Full refund
User's recommendation: Don’t sign up with suddenlink
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuddenlink Care should be labeled Suddenlink DOESN'T CARE
- Speedy setup
- Speed
- Poor service quality poor customer service
- Fraudulent and deceptive practices
Preferred solution: Deliver product or service ordered
User's recommendation: Find another phone carrier if having non-cell service is important to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasInternet outage and student needs needs to go to K12 school
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mountain Home, ArkansasBEWARE of Suddenlink deceptive cancellation policy!!
- Deceptive cancellation policy
Preferred solution: I want this bogus $120.74 balance waived!
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I know how you feel. Good luck