Service is constantly out but everytime i call i'm told there's no reported outages in my area.Finally had a tech come out to make sure it wasn't faulty equipment.
Seriously nice guy, couldn't ask for a better person. He checked everything then made a call to his engineering dept. They said it was a glitch in their system and politely said that customers would just have to wait. Not once did a CSR call me to offer a discounted rate until it was fixed or credit my account.
That told me a lot about Suddenlink. So i went looking around for a different provider and found them. When i called to cancel my service and after i explained in depth the reason i was cancelling, i was dealt another slap in the face, they offered to reduce my bill $20 a month for the exact same service.REALLY? That's what they call helping a customer, by offering the same s#%t service i already have.
I asked how many cancellation calls have they been receiving in my area and all she said was A LOT. I asked about reducing my last bill to reflect the true amount of service i actually received and i swear i heard her giggle. My very last day with Suddenlink is Nov 8th, i can't wait!
I haven't decided if i'm going to pay them the whole amount all at once or $5 a month, you just enough to *** them off but also just enough to keep it from going to collection.I can handle paying a late fee/s.
More Review Details
|Product or Service Quality|
What I liked
- Ease of payment
What I disliked
- Paying for bad service
- Product or service
- Internet Outage
- Review category
You May Also Like
- "Approximately eight weeks ago white dots began appearing on my Samsung DLP TV. What first began as two dots has grown to a dozen with more emerging daily. ..."
- "MANTHISSITESUCKS.com singsnapsucks2.com Malicious and Libelous Activity Internet http://www.ripoffreport.com/questionable-activities/manthissitesucks-com/manthissitesucks-com-singsnaps-68fad.htm 3Author3Consumer0Employee/Owner Report Details MANTHISSITESUCKS.com 1902 Pueble Drive Internet United States of America Phone: 9514913283 Web: www.singsnapsucks2.com/ Category: Questionable Activities ArbitrateSet the record straight! Singsnapsucks2.com changed to MANTHISSITESUCKS.com is a hate site..."
- "I had ordered iPhone replacement parts from Quality Repair Parts in 3403 Oakland Park, FL on May 26th 2015. After reviewing the company website I was lead to believe that..."
- "Dear Sirs: It's very clear to see that the transmission pan leak that your employee told me I had is completely false. It is dry as a bone. That job..."
- "the budget inn in hurricane, wv was disgusting. Stuff/dirt was hanging from the ceiling, the pillow case was obviously dirty with something on it. There was a hole..."
- " I acquired a pair of heritage model 1907's a couple months ago. They have been conditioned a couple times to help soften the leather. These boots are..."
- "We ordered in July and did not get till 10-21-2016 Was supposed to be like the 2016's with some new additions. We picked up, no storage, white flooring,..."
- "I have been a Primus customer for about 8 months and read the bad reviews but decided to give it a try anyway. I can confirm the bad reviews, it..."