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Summary of Suddenlink Customer Service Calls

11 TOTAL CALLS
64% SUCCESSFUL CONNECTIONS
05:25 AVG CALL DURATION
14% ISSUES RESOLVED

Customers Contact Suddenlink to Ask about:

Staff:

  • “Bad customer service/stolen cable box”
  • “Terrible service, terrible customer service”
  • “Poor service your company jacked up my cable”

Other:

  • “Ripping me off”

Suddenlink Rating Stats

1.6 out of 5 stars
based on 794 reviews
See all 1461 reviews

Rating stats

  1. 440 reviews
  2. 238 reviews
  3. 86 reviews
  4. 18 reviews
  5. 12 reviews

About Suddenlink

Top 5 Likes about Suddenlink

High speed internet, Fast when it works, Easy setup, Ease of payment, Internet

Top 5 Dislikes about Suddenlink

Customer service, Raising prices, Shady practices, Pricing and customer service, No popular channels

Top 5 Related Companies

Altice, Optimum, Cablevision, Lightpath, News12 Interactive

Summary

Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.

Suddenlink reviews and complaints

Suddenlink is ranked 252 out of 1843 in Telecommunications category

Payment Methods

VISA

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Suddenlink Stats

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Number of Calls

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