Suddenlink Phone Numbers and Emails

Toll-Free Number:

  • (877) 694-9474
    New to Suddenlink

Customer Service:

  • (877) 694-9474
    New to Suddenlink
  • (844) 874-7558

Business Customer Service:

  • (800) 490-9604
    Suddenlink Business Phone

General Info:

  • (877) 794-2724
    General, billing or technical support
More phone numbers and emails Less phone numbers and emails

Suddenlink Contact Information

Suddenlink Website:

Suddenlink Online Chat:

Corporate Office Address:

Suddenlink Communications
520 Maryville Centre Drive,
St. Louis , Missouri 63141
United States
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Suddenlink Rating Based on 1.6K Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

Summary of Suddenlink Customer Service Calls

2.2K TOTAL
CALLS
05:47 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Suddenlink Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Bill”
  • “Pay bill”

Staff Question:

  • “Custimer service”
  • “No service, no Internet”
  • “Service issue”

Product/ Service Question:

  • “Not working”
  • “Remote control doesn't work”
  • “Not connected to internet”

Request for Information Question:

  • “I want to talk about my new optimum mobile phone service with you all”
  • “Questions about my bill”
  • “I need talk about my bill”

Activation/ Cancellation Question:

  • “Cancel my internet”
  • “Cancel service”
  • “You deactivated my internet service because I have not paid but how am I suppose to pay my bill when you have not sent me one or emailed me one or anything”

Account Question:

  • “Speak to a rep for my account”
  • “Need new user name & password”
  • “Account number”

Shipping and Delivery Question:

  • “To get the network password for my tv”
  • “Where is my sceduled technician”
  • “I never received my deposit back I have been waiting for almost a month do I need to sue the company and my name is Kimberly Sneed”

Return/ Replace Question:

  • “Equipment return”
  • “Change address”
  • “Extension on return of equipment”

Refund Question:

  • “Refund”
  • “I can't use this sim since my phone is locked and I want a refund”

Cards Question:

  • “Rewards card”
  • “Received a reward card for Amazon but I have not received it”
  • “Received a reward card”

Employment Question:

  • “I get paid tomorrow at 2pm my kids needs to do homework can u turned service back on”

Other Question:

  • “Need overhead line moved”
  • “Extension”
  • “WiFi”

About

Suddenlink Terms of Service
To read more: https://www.suddenlink.com/terms-and-policies
Suddenlink Privacy Policy
To read more: https://suddenlink.com/privacy-policies
Suddenlink FAQ
To read more: http://help.suddenlink.com/Pages/default.aspx
Top Suddenlink Services

Internet Service, Customer Care, Bundle

Top Suddenlink Products

Account, Website, Tv Guide

Suddenlink Pros and Cons

Pros: High speed internet, Fast when it works, Internet, Customer service deleted any good feelings i had for the product, Only option

Cons: Customer service, Raising prices, Unreliable service, Uncaring customer service, Poor service

Related Companies

Altice, Optimum, Cablevision, Altice Mobile, Tricom

Summary

Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.

Suddenlink reviews and complaints

Suddenlink is ranked 427 out of 1708 in Telecommunications category

Area Served

USA

Payment Methods

VISAMasterCard

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