Suddenlink Contact Information

Toll-Free Number:

  • (877) 694-9474

Business/Ad Sales:

  • (800) 490-9604

Chairman and CEO:

  • (314) 682-5599

General, billing or technical support:

  • (877) 794-2724
  • (877) 694-9474
  • (888) 822-5151

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Currently you can call only US numbers.

Headquarters Address:

Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States

Social Networks:

Summary of Suddenlink Customer Service Calls

13 TOTAL CALLS
62% SUCCESSFUL CONNECTIONS
04:47 AVG CALL DURATION
25% ISSUES RESOLVED

Customers Contact Suddenlink to Ask about:

Staff:

  • “Bad customer service/stolen cable box”
  • “Terrible service, terrible customer service”
  • “Poor service your company jacked up my cable”

Payments and Charges:

  • “Major billing dispute”

Other:

  • “Ripping me off”

Suddenlink Rating Stats

1.6 out of 5 stars
based on 829 reviews
See all 1510 reviews reviews

Rating stats

  1. 463 reviews
  2. 248 reviews
  3. 87 reviews
  4. 18 reviews
  5. 13 reviews

Rating trend

About Suddenlink

Top 5 Likes about Suddenlink

High speed internet, Fast when it works, Easy setup, Ease of payment, Internet

Top 5 Dislikes about Suddenlink

Poor customer service, Raising prices, Shady practices, Pricing and customer service, No popular channels

Top 5 Related Companies

Altice, Optimum, Cablevision, Lightpath, News12 Interactive

Summary

Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.

Suddenlink reviews and complaints

Suddenlink is ranked 251 out of 1865 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Suddenlink Stats

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Number of Calls

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