Contact Suddenlink Customer Service
Suddenlink Phone Numbers and Emails
Toll-Free Number:
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(800) 490-9604
Customer Service:
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(877) 694-9474All Other Areas
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(800) 244-2328Altice One Skill (for Optimum subscribers)
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(888) 822-5151Altice One Skill (for Suddenlink subscribers)
Suddenlink Emails:
Contact Information
Corporate Office Address:
Summary of Suddenlink Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Suddenlink?
Payments and Charges Question:
- “Need to pay internet bill”
- “Unauthorized changes have been made to my sudden link code”
- “Voy a pagar mi Bill”
Staff Question:
- “Need service for Internet”
- “Service not working and Bill is paid”
- “Service is down”
Product/ Service Question:
- “WiFi isn't working”
- “My living room TV and cable box didn't work.I didn't have internet either.”
- “My router is not working”
Request for Information Question:
- “Check my bill”
- “Appointment”
- “Questions about my bill”
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel internet”
- “Canceled”
Account Question:
- “Disputing balance due”
- “Email account is out-of-date”
- “WiFi password”
Return/ Replace Question:
- “Trying to return equipment”
- “Need a return label”
- “Change address”
Shipping and Delivery Question:
- “To get a shipping label to send a modem back”
- “Wrong address for service”
- “Have not got my cell phone”
Cards Question:
- “Pin number”
- “Card not activating”
- “Gift cards not received”
Refund Question:
- “Refund”
- “Refund never hit my account and my services are suspended”
- “I can't use this sim since my phone is locked and I want a refund”
Employment Question:
- “I get paid tomorrow at 2pm my kids needs to do homework can u turned service back on”
Other Question:
- “Need a extension”
- “Hard reset on cable box”
- “Internet acting up”
About
, , , ,
Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.
Suddenlink is ranked 451 out of 1640 in Telecommunications category
USA
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