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Summary of Suddenlink Customer Service Calls

8 TOTAL CALLS
75% SUCCESSFUL CONNECTIONS
06:18 AVG CALL DURATION
17% ISSUES RESOLVED

Customers Contact Suddenlink to Ask about:

Staff:

  • “Terrible service, terrible customer service”
  • “Poor service your company jacked up my cable”

Other:

  • “Ripping me off”

About Suddenlink

Top 5 Likes about Suddenlink

High speed internet, Fast when it works, Easy setup, Ease of payment, Internet

Top 5 Dislikes about Suddenlink

Poor customer service, Raising prices, Shady practices, Pricing and customer service, No popular channels

Top 5 Related Companies

Altice, Optimum, Cablevision, Lightpath, News12 Interactive

Summary

Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.

Suddenlink reviews and complaints

Suddenlink is ranked 220 out of 1798 in Telecommunications category

Payment Methods

VISA

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Suddenlink Stats

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No calls for this period.

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