Contact Information

Suddenlink Phone Numbers

Toll-Free Number:

  • (877) 694-9474

Business/ad Sales:

  • (800) 490-9604

Chairman And Ceo:

  • (314) 682-5599

General, Billing Or Technical Support:

  • (877) 794-2724

To Order New Service / To Transfer Existing Service /:

  • (877) 694-9474
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Suddenlink Email:

Corporate Office Address:

Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States

Help in Social Networks:

Summary of Suddenlink Customer Service Calls

89 TOTAL
CALLS
20% SUCCESSFUL
CONNECTIONS
05:47 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Suddenlink to Ask about:

Payments and Charges Question:

  • “Need to speak to someone in billing asap” , Review # 1711404
  • “Payment”
  • “Billing”

Staff Question:

  • “About my services” , Review # 1711640
  • “Turn my service on”
  • “Need to change service date”

Activation/ Cancellation Question:

  • “Cancel service”

Request for Information Question:

  • “Checking to see if an upgrade is available”

Shipping and Delivery Question:

  • “Didn't receive bill from Agust”

Other Question:

  • “No picture” , Review # 1709716
  • “Cable only shows a few channels” , Review # 1709231
  • “Dave not recording series”

Suddenlink Rating Stats

1.6 out of 5 stars
based on 1018 reviews
See all 1769 reviews

Rating trend

About

Suddenlink Terms of Service
To read more: https://www.suddenlink.com/terms-and-policies
Suddenlink Privacy Policy
To read more: https://suddenlink.com/privacy-policies
Suddenlink FAQ
To read more: http://help.suddenlink.com/Pages/default.aspx
Top Suddenlink Services

Internet Service, Customer Care, Bundle

Top Suddenlink Products

Account, Tv Guide, Website

Suddenlink Pros and Cons

Pros: High speed internet, Fast when it works, Internet, Easy setup, Ease of payment

Cons: Customer service, Raising prices, Unreliable service, Shady practices, Poor customer service

Related Companies

Altice, Optimum, Cablevision, Lightpath, News12 Interactive

Summary

Suddenlink is a top ten private provider of communication services in USA. It has about 1.4 million subscribers of cable broadband services operating in 18 states in mostly medium-sized communities. Suddenlink Communications, formerly Cebridge Connections headquarters in St. Louis, MO and it is part of Cequel Communications, LLC and it counts about 5700 employees. It traces the history from February 2003, when its management team undertaken management of the post-bankruptcy assets of Classic Communications, which served remote suburban areas, smaller towns, and rural communities. Among Suddenlink services and products are: Digital Cable, Video On Demand, High-Definition TV, High-Speed Internet, Digital Phone, Media Cable Advertising etc.

Suddenlink reviews and complaints

Suddenlink is ranked 263 out of 1939 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Number of Calls

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