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I signed with Suddenlink for internet only and had problems with service right away. There were times I went WEEKS without internet.

I had numerous visits from their service techs and multiple frustrating conversations with agents when they charged me for things that were their fault! My bill increased every month even though i live alone. The agents were rude and unable to make any adjustments in order to correct wrongs. I requested speaking to supervisors who clearly are coached to be condescending.

Twice I had techs in my home to fix the most current problem who told me they have the same lack of service . Our location does not have the adequate tools to support what they sell. I cancelled over a year ago and they waited until a new billing cycle went by to close out.

Now they have turned me over to collections!!! What can I do about this situation?

Reason of review: Bad quality.

Location: 1601 S Plaza Way, Flagstaff, AZ 86001, USA

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