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1.3

I think what aggravates me the most about Suddenlink is how the decide to change things without letting customers know. Recently, I went to download a copy of McAfee as i have done before to find out that they have decided to discontinue the service and replace it with a FREE version of Panda.

This version is FREE to anyone, so there is no value offered here. Considering they don't even offer their internet customer free WI FI hotspots anywhere and their employees don't even know what that means ....i am telling you, one less reason to stay with this company.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

Suddenlink Cons: Lack of communications.

Location: Pflugerville, Texas

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Guest

I reported this company to the Federal Trade Commission, Texas Attorney General, and my local mayor and panel seats for all districts. The problems I experienced would take pages.

I ended up being passed to a director at SuddenLink and was contacted by special people after that to take care of my needs. I still do not get 1 gig internet, but was promised a hub (where everybody connects to before going to the WWW) upgrade that would allow us all 1 gig that are paying for it.

Guest

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Guest

That free Panda runs circles around McAfee

Guest
reply icon Replying to comment of Guest-1427440

Roy Please don't mislead people. Panda is free and you do get what you pay for.

Quick Inet search. Is Panda Security legit? Overall, protection is good, but not great.

Panda consistently has protection rates between 95 and 99 percent, but it's weakened by poor performance on high-end hardware. If security is your main focus, we recommend Bitdefender (read our Bitdefender Antivirus review).Aug 13, 2018

Tina Lxh

Hi - Samantha with Suddenlink here. Suddenlink stopped offering McAfee in December of 2012.

I'm sorry if you missed this information.

I'll besure to share your feedback with the team responsible for making this decision. Thanks, -Samantha

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