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I think what aggravates me the most about Suddenlink is how the decide to change things without letting customers know. Recently, I went to download a copy of McAfee as i have done before to find out that they have decided to discontinue the service and replace it with a FREE version of Panda.

This version is FREE to anyone, so there is no value offered here. Considering they don't even offer their internet customer free WI FI hotspots anywhere and their employees don't even know what that means ....i am telling you, one less reason to stay with this company.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

I didn't like: Lack of communications.

Company wrote 0 private or public responses to the review from Apr 16, 2016.
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That free Panda runs circles around McAfee

Suddenlink Help

Hi - Samantha with Suddenlink here. Suddenlink stopped offering McAfee in December of 2012.

I'm sorry if you missed this information.

I'll besure to share your feedback with the team responsible for making this decision. Thanks, -Samantha

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