Contacted them to connect services at 2 different properties on 9/16, couldn't get them to installed services until 10/09 and after several calls and techs coming and going. Received a past due invoice 2 days after connection.
asking for full amount payment of $317 each for account. Called several times to get credit for the first month since there was no services whatsoever, a week later am here waiting for a disconnection since is past due? trying to pay the bills and no one seems to fix the issue.
CCRs are not helpful at all, they just open tickets for each call a made but no solution. This company is a joke, stay away from them.
Product or Service Mentioned: Suddenlink Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $640.
Preferred solution: Full refund.