Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Poster increased review rating.

Update by user Aug 15, 2017

I am a bad person for using a fake email address, that happens to be someone else's email address.

Update by user Aug 15, 2017

Actually, I apologize for writing this hate-filled tirade. I am a bad person.

I used someone else's email address to write this terrible message. I am a coward, and I hope you will forgive me.

Original review posted by user Jul 16, 2017

Customer service is terrible, on the phone and definitely in the Bryan office. On Tues morning there were only two people servicing customers and a line of over 30 min of customers waiting.

I checked in and walked out twice. I called Suddenlink three times to get an issue resolved, an issue that was Suddenlink's fault.

In the third time I spoke to a menopausal hag who would not even listen to what I had to say: she kept cutting me me off. I went to Bryan, saw the line, then called again, On the forth time I was lucky, straight through to a supervisor who helped me in the way the other three people could not.

Product or Service Mentioned: Suddenlink Customer Care.

Reason of review: Poor customer service.

I didn't like: Paying lots for minimal customer service.

Company wrote 0 private or public responses to the review from Jul 16, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like