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Since the beginning of november, i've been suffering for a over saturated node on Suddenlink's network.I've had numerious tech calls, on-site visits etc, and the net result from everyone is 'yes we're over saturated' ie.

they have OVER SOLD their bandwith and are not providing to customers what they were sold. I pay for 150mb down (8mb up) and I get that in the mornings usually (not always) but NEVER, NEVER, NEVER in the evenings.

I've seen as low as 4mb down.The link below is a log of my recent tests.

http://www.speedtest.net/results?sh=f47fd0363628cb7c713a372823c8ae5c

Review about: Suddenlink Internet.

I liked: Techs of talked to were nice and helpful.

I didn't like: Bad service for high speed internet.

Review #959824 is a subjective opinion of a user.

1.2
Coverage Area
Advertised vs Delivered
Value for money
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Style and Design
Warranty
Billing Practices
Reliability
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Bad quality / $300
Preferred solution Price reduction

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Suddenlink Help
#1244859
Hello - My name is Samantha, and I'm with Suddenlink. I'm sorry to hear that you've been experiencing an issue with your internet service. If there's anything I can do to help, please email me directly at socialsupport-AT-suddenlink-DOT-com with reference to this post. Thank you, -Samantha

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