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Suddenlink has dropped Viacom in order to save themselves money, without saving their customers money. This hit is only at the expense of the customers and we've been compensated with utterly useless channels in place of the ones we've lost. To make the situation...
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Anonymous
Anonymous

You're insulting my 82 year old mother who is by no means a bumbling idiot (you will lose your shirt if you assume the worst). She doesn't even watch TV except for travel show...

Anonymous
Anonymous

Suddenlink has the worst channel selection of any cable company I've ever had. They really do suck!

1.5
#541131
Reply to reviews
Sudden link is charging us and many many other for internet service that is not being provided full and because there the only ones who can service many areas the customer has no choice but to pay for service they don't receive full this in any other business would be...
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Anonymous
RyanH80

scorpionmotorsports@hotmail.com please include me.

Anonymous
Docwheela

I downgraded to the 50mbps from unlimited to save 20$ and suddenlink started blocking my devices. The service representative said they do that since they updated the 50mbps an...

1.0
#1061950
Reply to reviews
I hate that my Suddenlink Pace boxes will decide to put on the TV the error 225 display. I just want to turn on the TV and let the shows run. The 225 error screen says to CALL if this continues. Of course the fix from Suddenlink is to unplug the boxes, wait 15...
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Anonymous
KJW

I hate those 225 display. When watching Tv I get the 225 code every 8 to 10 minutes. The 225 error screen says to CALL if this continues. Of course the fix from Suddenlink is ...

Anonymous
Anonymous

Seems like it’s only Fox News for us. Maybe there’s a limit to how much you watch a channel. I’m fed up with Suddenlink. Looking for an alternative.

3.0
I didn't like
  • Force use of converter boxes
#882286
Reply to reviews
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Called on July 18 2018. I am disabled and have an ATT cell phone which needs a microcell to work 99% of the time. The microcell uses the Internet to assist in the calls. On the 18th TiVo was not working on remote TVs and phone line that is from suddenlink was out....
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Anonymous
Anonymous

That complaint is longer than The Book of Genesis. What does your being disabled have to do with any of this ? I, too, am disabled but fail to see the connection.

1.0
I liked
  • Friendly in home technicians
  • Actual home technician
I didn't like
  • Very unhelpful customer service
  • Monopoly in area or would long be out of business
  • I have been a customer for about 30 years and for what
#1316128
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Suddenlink - Service Restoration Fee (Amarillo, TX market and maybe others?)
Can anybody provide a definition of this fee? Current Fee Schedule (as of July 7, 2018 on site) does not list this under their general catch-all category of "Installation, Service & Other Charges". DO NOT confuse this with their service reconnection fee of $40 for...
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Anonymous
David

I have the same issue. How did they resolve your?

1.8
#1297866
Reply to reviews

Resolved Featured

SuddenLink is HORRIBLE
SuddenLink is HORRIBLE
SuddenLink is HORRIBLE
SuddenLink is HORRIBLE
I am a pervious SuddenLink customer... and the reason I cancelled service is due to their service tech's whom are unskilled, lazy, habitual liars. A temporary service line for cable tv and phone was laid on my yard for almost a year... no attempt by the company to make...
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DM2018
DM2018

As of 1/8/2018, a SuddenLink employee finally buried most of the exposed cable on my property that is connected to a home behind my house, on another street. The cable was ju...

1.0
#1162904
Reply to reviews
In 4 year price has increased from $35 and now is 74.99 for internet. I am in a small town and do not have another choice. They are just greedy. The first 2 years the internet might work 50/50 They upgraded their system and now feel free to keep charging more every few...
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Anonymous
SuddenlinkInternetCustomer

Here is my monthly cost for the past 12 months with Suddenlink (Internet Only):08/17 - $67.0009/17 - $67.0010/17 - $67.0011/17 - $73.0012/17 - $73.0001/18 - $83.0002/18 - $83....

1.0
#1287872
Reply to reviews
I have had Suddenlink for a year. I disconnected my Internet in Jan. 2018 due to slow, crashing, and running out of data!? I am disconnecting my cable tomorrow July 30, 2018 for two reasons, 1) I can no longer afford it, and 2) I have basic cable ($93 per month) 100...
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1.0
I liked
  • Service tech who came out was friendle
I didn't like
  • Unable to afford the monthly bill
#1316040
Reply to reviews
well i have filled this out alreadybut will give you areview on aug &sept statement i was charged for 17.99 for prem tech.which i did not ask for. when i asked them to take it off they chg.me 54.50 because of early cut off.i made at least10 phone calls noone had the...
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#1355186
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Contact Suddenlink

Mailing Address:
Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States
Phone:
(877) 694-9474
More
I’m a disabled veteran living on a small Pension. In August 2017 shortly after getting internet service, i sent back there modem and verified that they had received it; they had, in september 2017. The lady said it would be removed from my account. Today, August 2018,...
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1.0
#1323400
Reply to reviews