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Suddenlink has dropped Viacom in order to save themselves money, without saving their customers money. This hit is only at the expense of the customers and we've been compensated with utterly useless channels in place of the ones we've lost. To make the situation...
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Anonymous
Anonymous

You're insulting my 82 year old mother who is by no means a bumbling idiot (you will lose your shirt if you assume the worst). She doesn't even watch TV except for travel show...

Anonymous
Anonymous

Suddenlink has the worst channel selection of any cable company I've ever had. They really do suck!

1.5
#541131
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Sudden link is charging us and many many other for internet service that is not being provided full and because there the only ones who can service many areas the customer has no choice but to pay for service they don't receive full this in any other business would be...
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FierceCommonBuzzard
FierceCommonBuzzard

I am preparing the Class Action lawsuit and need your help. To start, let me tell you about my visit and what you need to do that is similar to my experience yesterday, Jan 15...

Anonymous
Kevin Bradley

I would like to start a class action lawsuit against Suddenlink. I have my business internet service with them. Also, I had my personal apartment with them. On Feb 2017, I wen...

1.0
#1061950
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I hate that my Suddenlink Pace boxes will decide to put on the TV the error 225 display. I just want to turn on the TV and let the shows run. The 225 error screen says to CALL if this continues. Of course the fix from Suddenlink is to unplug the boxes, wait 15...
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Anonymous
Danielle

I have had my cable for over a month now and pay for it and still have not been able to use or watch tv so why am i still paying for the cable. Which i got only to watch some ...

Anonymous
Gwen

I agree wholeheartedly. Error code shows up way too often. I am among the thousands who do not like Suddenlink... service is poor, customer response is poor, can't make a simp...

3.0
I didn't like
  • Force use of converter boxes
#882286
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Featured
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Suddenlink - Companies you never wish you had to deal with!!!!!!
Called on July 18 2018. I am disabled and have an ATT cell phone which needs a microcell to work 99% of the time. The microcell uses the Internet to assist in the calls. On the 18th TiVo was not working on remote TVs and phone line that is from suddenlink was out....
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Anonymous
Anonymous

That complaint is longer than The Book of Genesis. What does your being disabled have to do with any of this ? I, too, am disabled but fail to see the connection.

1.0
I liked
  • Actual home technician
  • Friendly in home technicians
I didn't like
  • Monopoly in area or would long be out of business
  • I have been a customer for about 30 years and for what
  • Very unhelpful customer service
#1316128
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I moved back to my hometown a couple months ago and set up my internet service with Suddenlink. I previously used them when I lived here before and never once had an issue. So my situation was I had to switch banks shortly after I moved back to my hometown because the...
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3.4
I liked
  • Faster internet
  • Installations are done efficiently and fast
I didn't like
  • Monopoly in area or would long be out of business
  • Dishonest business practices know problem but wont fix it
#1434499
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Suddenlink - Bend over, here it comes again! BOHICA

Suddenlink - Bend over, here it comes again! BOHICA
Suddenlink - Bend over, here it comes again! BOHICA
I posted last year over unexplained fees not documented in Suddenlink's rate schedule. I'm bringing you another one. Honestly I'd like short feedback here from anybody else who was just notified rates are going up again AND if you understand how much they are going up. Take a look at my first attachment now ... how much is my bill going up? $2.50? Up to $3.00? Or possibly $2.50 for infrastructure "investment" and $3.00 for stockholders??? Is all of this per service, per bundle, per address??? When I refer to my second attachment looking at the new oligopolist rates it is way higher than just $2.50, $3.00, or the combination of the two. They can't consistently service with advertised speeds and uptime what they have now and it certainly ISN'T WORTH me "investing" any more in their ponzi scheme.
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1446019
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I am preparing the Class Action lawsuit and need your help. To start, let me tell you about my visit and what you need to do that is similar to my experience yesterday, Jan 15, 2019: This a two part situation to 2 different accounts I had and have. Account 1: 1. I...
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#1449984
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Suddenlink - Ability to monitor data usage is now disabled
Suddenlink - Ability to monitor data usage is now disabled
I don't have unlimited level of service. If you don't have unlimited data use, not being able to monitor monthly and daily usage, can and will cost you money. In the past couple of weeks, SL has disabled that feature on my account. After chatting w/ a rep, I was told...
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Anonymous
Suddenlinkdatausage

Exactly my complaint! - I keep going over my data, but the option to see the "survey" of my usage is no longer available. I'm calling tomorrow to request, not a survey, but a ...

#1421710
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Have had Suddenlink for several years. Started having problems loosing cable tv, internet and phone. Picture would lock up and loose picture. Internet would drop signal. Suddenlink would sent service reps out who were contractors and they could not figure out what was...
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1.8
I liked
  • No one likes this company
I didn't like
  • Dishonest business practices know problem but wont fix it
#1441433
Reply to reviews
Two years ago I took over my elderly father's account. I have been receiving and paying the bills for him. I have ignored rate increases, reaching $170.00 a month for basic phone and TV. My father moved out and no longer required the service. Even though I am paying...
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Anonymous
Lawrence

You're going to have to bypass the usual system ( I think you've already discovered that ) and petition the company directly. If you have legal POA (power of attorney) for Dad...

#1420806
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