Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

Wrong TNC billing wrong. Stopped letting me log in to pay bill.

said they don't show me as authorized. Hummm I had it installed, I paid the bills until they blocked me then added fees for late payment and finally disconnected for three month. Took another three months to get rid of the high reconnect fee. Never have gotten rid of the late fees.

Billing department is dishonest and criminal in my opinion. Their installation tech was very ignorant of what he was doing. I am a network pro and have been since before the so called internet. Electrical engineer.

A company with the worst Customer Service I have seen in ages. Avoid them at all costs.

Product or Service Mentioned: Suddenlink Internet Service.

Reason of review: Problems with payment.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

I didn't like: Uncaring customer service.

Company wrote 0 public responses to the review from Feb 19.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like