Product: Suddenlink Account Clear all filters (0 of 38 reviews match)
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Suddenlink - No access to assistance

Multiple calls using multiple numbers AND multiple attempts at chat did not lead to anyone who could answer a simple question about setting up a suddenlink email acct.
1.9
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Product or Service Quality
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Suddenlink Account
#1369191
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Suddenlink - Trying to run all they customers away terrible company

Hidden fees overcharges agents lack the knowledge of anything just a person in the way Manages never fix the solution and to be honest they connection sucks to and I'm a game!!! About to drop them like a bab habit
1.1
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Suddenlink Account
#1337074
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I needed to transfer my service from one address in College Station to another. That's ALL! Nothing else. Well, when I received my first bill for the new address, they had changed my services to include a bunch of "extras" (device protection, premium tech support and...
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1.0
Product
Suddenlink Account
I didn't like
  • Billing me for unauthorized changes to my services
#1317772
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It used to be under an account with Suddenlink as Dwayne and Judy Brown. We were divorced about seven years ago. First my son was living there with his family renting the house while I worked out of the state. The account was under Russell and Shoni Addams. Then my...
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1.0
Product
Suddenlink Account
I didn't like
  • Holding customers hostage
  • Complete incompetence in every area i had to deal with
#1243279
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I believe Suddenlink is running a billing scam on their customers. My account was set up on autopay. Multiple times over the last year Suddenlink said they "attempted to bill my card but it got rejected". I went through my account and every month where they said it was...
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Anonymous
mary

I was also wondering how if the late fee was $10 my bill was always 30 to 40 higher each month than i was supposed to be billed when i got my bill What can be done abouit it

Product
Suddenlink Account
#1198886
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Been with this company since it took over Cox.It started out as an excellent company but in just the last couple of years it has turned into a company that is has to scam you to make a profit. They have hidden charges that show up on your bill and when you catch it the...
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2.0
Product
Suddenlink Account
I didn't like
  • Overpriced
  • Pricing and customer service
#1196441
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Suddenlink did not process payment until the 24th.. I called customer service I was told that must have been the mails fault really?? watch out people the are scammers. I have been a customer for 4 years and never late on payment ........ I have 2 other friends that...
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1.0
Product
Suddenlink Account
I didn't like
  • Being ripped off
#1190387
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I have been with Suddenlink for over 12 years using them as an ISP. 12 Years with no disconnection for none payment. My credit card was compromised and canceled by my credit card people with a new one to replace the bad one. I get no notice from suddendroplink and my...
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1.8
Product
Suddenlink Account
#1131986
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ok I had my service disconnected on Sept 11 2017,now I get a bill for service from Oct to Nov,the customer service people in Bullhead are brain dead.I asked her to look at when the service was terminated she said on Sept 11,I said was the equipment returned she said...
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Anonymous
MG

Worse co. ever worse employees ever. Will ne er ise them again! EVER!

Product
Suddenlink Account
#1120031
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Obtained Suddenlink Communications services in another geographical area on August 15, 2017, besides my already hometown account of years of service; therefore I have two different accounts. I enquired about a discounted rate due to dual services; request denied....
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Anonymous
Anonymous

I can't even get them to run my line to my house paid over 5000 a few months ago same area in tyler, tx

2.3
Product
Suddenlink Account
#1098512
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