Product: Suddenlink Account Clear all filters (0 of 35 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
It used to be under an account with Suddenlink as Dwayne and Judy Brown. We were divorced about seven years ago. First my son was living there with his family renting the house while I worked out of the state. The account was under Russell and Shoni Addams. Then my...
Read more
1.0
Product
Suddenlink Account
I didn't like
  • Complete incompetence in every area i had to deal with
  • Holding customers hostage
#1243279
Reply to reviews
I believe Suddenlink is running a billing scam on their customers. My account was set up on autopay. Multiple times over the last year Suddenlink said they "attempted to bill my card but it got rejected". I went through my account and every month where they said it was...
Read more
Anonymous
mary

I was also wondering how if the late fee was $10 my bill was always 30 to 40 higher each month than i was supposed to be billed when i got my bill What can be done abouit it

Product
Suddenlink Account
#1198886
Reply to reviews
Been with this company since it took over Cox.It started out as an excellent company but in just the last couple of years it has turned into a company that is has to scam you to make a profit. They have hidden charges that show up on your bill and when you catch it the...
Read more
2.0
Product
Suddenlink Account
I didn't like
  • Pricing and customer service
  • Overpriced
#1196441
Reply to reviews
Suddenlink did not process payment until the 24th.. I called customer service I was told that must have been the mails fault really?? watch out people the are scammers. I have been a customer for 4 years and never late on payment ........ I have 2 other friends that...
Read more
1.0
Product
Suddenlink Account
I didn't like
  • Being ripped off
#1190387
Reply to reviews
I have been with Suddenlink for over 12 years using them as an ISP. 12 Years with no disconnection for none payment. My credit card was compromised and canceled by my credit card people with a new one to replace the bad one. I get no notice from suddendroplink and my...
Read more
1.8
Product
Suddenlink Account
#1131986
Reply to reviews

ok I had my service disconnected on Sept 11 2017,now I get a bill for service from Oct to Nov,the customer service people in Bullhead are brain dead.I asked her to look at when the service was terminated she said on Sept 11,I said was the equipment returned she said...
Read more
Anonymous
MG

Worse co. ever worse employees ever. Will ne er ise them again! EVER!

Product
Suddenlink Account
#1120031
Reply to reviews
Obtained Suddenlink Communications services in another geographical area on August 15, 2017, besides my already hometown account of years of service; therefore I have two different accounts. I enquired about a discounted rate due to dual services; request denied....
Read more
Anonymous
Anonymous

I can't even get them to run my line to my house paid over 5000 a few months ago same area in tyler, tx

2.3
Product
Suddenlink Account
#1098512
Reply to reviews
I was overcharged 331.47 on a closed account.The automatic system charged our credit card a month 7/28 after the account was closed. We moved and cancelled the service on 6/29 I have been trying to get the money back for a month now. I ve called over 8 times with the...
Read more
1.0
Product
Suddenlink Account
I didn't like
  • Incompitent
  • Still charged after cancelling service is wrong
#1091324
Reply to reviews
July 17 2017 Inform Suddenlink to cancel cable services on July 24 2017 The retention department never mentioned that suddenlink will not prorate your last bill they want a full month payment that was never mentioned I'm furious at Suddenlink know OTHER word than rip...
Read more
Product
Suddenlink Account
#1077669
Reply to reviews
Show

Suddenlink - Son of a ***

I came home today to find all of my HD channels not working I will add that I payed for these channels multiple time that's right I got charged 5 times for what should have been one payment then it said the channels were invalid and I need to pay for them again may I add the non HD channels have such a small blurry picture it is almost impossible to see
1.2
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Suddenlink Account
#1077059
Reply to reviews