Product: Suddenlink Bundle Clear all filters (0 of 112 reviews match)
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We have been with Suddenlink for many years..and we are good customers. We pay our bill on time and haven’t complained about any issues. Several days before 12-21 I took our tv box in as it stopped working. My wife came back with another used box..but they hadn’t gave...
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1.0
Product
Suddenlink Bundle
I didn't like
  • Worse support
  • Not being able to talk to a himan
#1434162
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The cable and internet is always out. Took them 2 months to come boar the line to my house. Still the service doesnt work half the time. I asked for them to send me a bill in the mail and they have refused to do it said I can get it online. When I call the customer...
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BriefZebra274
BriefZebra274

SL used to be awesome in service and customer support. It appears things changed when Alltice acquired SL in 2015. It has taken this long for both to suffer locally. It's unfo...

1.0
Product
Suddenlink Bundle
I didn't like
  • Worst company ever
#1405158
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Called suddenlink about telephone service after my telephone would not work. I talk to a tech. on line and we could not solve it. So they send a tech from Lubbock to my house. He checked it out and it was unplug from the wall. I did not know it had two plug in for the...
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5.0
Product
Suddenlink Bundle
I liked
  • So far have been very satisfied with their service
#1390189
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2 weeks ago today a tree fell on the main line n took my cable, internet, n phone out n I have called over n over n have had 4 people from Suddenlink out here and it's still not fixed. I have called daily and I kept being told of another appointment, well I guess...
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1.4
Product
Suddenlink Bundle
#1370289
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I have been without phone or internet since August 24. The tech came and discovered there was a problem with the underground wire. He ppromised it would be fixed in 8 to 10 days. Later, I found out by calling tech support, that the repair would take place on August 6...
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3.6
Product
Suddenlink Bundle
#1349610
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I had Suddenlink installed about 3 weeks ago I have internet,tv,phone and home security. The internet was to be gig speed. I called and said I was not getting that speed or close and the person confirmed line problems and set up a appointment for tech to come to the...
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1.4
Product
Suddenlink Bundle
#1343245
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Rec'd a mail offer for TV and internet for $49.99. Free modem, cable box and WiFi, and no hidden surcharges. After two days, three assistants, and an hour of "just one more moment", and "I'm trying to get this for you", they tell me they never heard of this offer and...
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1.0
Product
Suddenlink Bundle
I didn't like
  • Unprofessional customer service
  • Lies
  • False advertising
#1317711
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Our phone drops each and every time since weve first started our service. Our internet has never worked along with the phone. It slows down and doesnt load.. Weve called and our tech showed up at 8pm at night and was to tired to do the the job. He stated ours was slow...
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1.0
Product
Suddenlink Bundle
#1306561
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The modem was replaced on the 2nd visit (4/13/2018) as well as all the lines from the SuddenLink modem to my office phone. After the 3rd visit, they finally opened a maintenance ticket to send someone out. This guy verified the issue originates at the pole and not in...
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1.0
Product
Suddenlink Bundle
I liked
  • There is a line technition who knows how to fix the issue
I didn't like
  • Dishonest business practices know problem but wont fix it
#1302166
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I would like to know if anybody in the Greenville, North Carolina area had their Suddenlink bill go up $18.00 in one month. I was on live chat with them, but every time I questioned them about the situation, we would get disconnected. I live chatted with about 4 or 5...
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1.0
Product
Suddenlink Bundle
#1300407
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