Product: Suddenlink Bundle Clear all filters (0 of 104 reviews match)
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I have been without phone or internet since August 24. The tech came and discovered there was a problem with the underground wire. He ppromised it would be fixed in 8 to 10 days. Later, I found out by calling tech support, that the repair would take place on August 6...
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3.6
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Suddenlink Bundle
#1349610
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I had Suddenlink installed about 3 weeks ago I have internet,tv,phone and home security. The internet was to be gig speed. I called and said I was not getting that speed or close and the person confirmed line problems and set up a appointment for tech to come to the...
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1.4
Product
Suddenlink Bundle
#1343245
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Rec'd a mail offer for TV and internet for $49.99. Free modem, cable box and WiFi, and no hidden surcharges. After two days, three assistants, and an hour of "just one more moment", and "I'm trying to get this for you", they tell me they never heard of this offer and...
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1.0
Product
Suddenlink Bundle
I didn't like
  • Unprofessional customer service
  • False advertising
  • Excuses
#1317711
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Our phone drops each and every time since weve first started our service. Our internet has never worked along with the phone. It slows down and doesnt load.. Weve called and our tech showed up at 8pm at night and was to tired to do the the job. He stated ours was slow...
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1.0
Product
Suddenlink Bundle
#1306561
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I would like to know if anybody in the Greenville, North Carolina area had their Suddenlink bill go up $18.00 in one month. I was on live chat with them, but every time I questioned them about the situation, we would get disconnected. I live chatted with about 4 or 5...
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1.0
Product
Suddenlink Bundle
#1300407
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We had cable installed in Dec 2016 and the picture pixelated on the TVs. The sound would go on and off and we were constantly being thrown off the internet. The TiVo wouldn’t record if the signal was weak. We called dozens of time over the last year and a half....
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1.2
Product
Suddenlink Bundle
I liked
  • Tv service when it works
  • Having high speed internet for five minutes at a time
I didn't like
  • Indifference to problem resolution
  • Uncaring customer service
#1280108
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Undependable Suddenlink

No internet,tv or phone, going on to 2 days and not able to get answers. Poor customer service.
1.9
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Product
Suddenlink Bundle
#1272084
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I have been a customer of Suddenlink cable and internet for as long as they have been in Tyler, TX. A few years ago when they bought Cox Communications and came to town, I was told they would grandfather my email account so I wouldn't have to change email addresses....
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Product
Suddenlink Bundle
#1270971
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For well over a year I have had technical issues with Suddenlink. Some of which are: 1. Video freezes for up to 10 seconds. Phone also cut out initially. Occurred up to 10 times in 5-10 minute period. 2. DVR overheats and shuts down 3. DVR box reboots by itself and...
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Anonymous
James Price

I am in the process of replacing Suddenlink with Direct Tv - I have no idea how good Direct Tv is. My problems began six weeks ago with tv that often times went blank for a mi...

Product
Suddenlink Bundle
#1265961
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The TV channels went out this morning, below channel 228. This on the day of the Indianapolis 500. Also the final game of the Eastern Conference Finals in the NBA. On an ongoing basis, I pay for 50 mbps of internet service and it buffers all the time on CBS All Access...
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1.0
Product
Suddenlink Bundle
#1265698
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