Suddenlink Cable Tv Service Reviews and Complaints
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One channel has sound, but no picture. This is not the first time it's happened. Customer service wants to send out a tech. Said it's a reception problem, or the provider's problem. In the last ten times I've called about your service, your customer service rep. always...
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Suddenlink Cable Tv Service
Nov 15, 2018 PLEASE DO NOT select Suddenlink as your cable provided. I am a new customer. They've sent two techs to my home to install cable. Neither showed up with the correct equipment. I personally went to their outlet and got the equipment to install myself. All...
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Suddenlink Cable Tv Service
I didn't like
- Paying for services not rendered
Dear Sudden Link, I write you with grave concern on how your services are being provided to the North Dallas surrounding communities. I, Catherine McCauley, have been a brief user of your service and experienced numerous difficulties. And from my research, I am not the...
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Suddenlink Cable Tv Service
I didn't like
- Monopoly
Always having a problem with this company. Please go with another company and hopefully get good customer service. Cable is constantly going out. On screen it states: "YOUR SET-TOP BOX IS NOT AUTHORIZED" this stays on for about a minute and then goes back to the...
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Teays Valley, West Virginia
Product
Suddenlink Cable Tv Service
I didn't like
- Poor customer service
- Ineffectual customer service
June and July gave very poor service. Constant repair calls made. Service people came at least 7 times, but still poor reception. Last time i spoke to them, was told credit would be provided after service was returned. Spoke to Suddenlink todY and was told they would...
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Suddenlink Cable Tv Service
Had a seculed appointment between 10 Am and 12Pm. 1pm no one showed up. Called back was told my new time was now between 1:30 and 3:00. *** poor service. Damn sure do not get what I’m paying for.
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The tech was suppose to be here between 8 and 12 am on 9/6/2018. He never came . I called your office and the reason he claimed he did not come was that he could not find the home and he said he tried to call me. I was here all day waiting and no one called me.I have...
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Suddenlink - VOD does not work
Ever since latest upgrade, VOD does not work. Absolutely no concern from Suddenlink. Paying for something I am not getting. Canceling it this week, very disappointed.
Product
Suddenlink Cable Tv Service
Suddenlink SUCKS!!!!
Cable went out twice today. It isn't a weather related incident. Cable is expensive & goes out regularly. What a joke...
Product
Suddenlink Cable Tv Service
Suddenlink - AWFUL SERVICE AND IDIOTS ON CUSTOMER SERVICE!!!
My service has never worked and the so called customer service is the worst I have ever experienced. I would recommend never even considering Suddenlink for cable. I will be cancelling.
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Suddenlink Cable Tv Service
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They did me the same way and later said I never answered door . Which is a lie ! Then they said he knocked on a brown door my door is white THEN on next bill charge me for mis...