Manufacturer: Suddenlink Category: Tv Services Clear all filters (14 of 14 reviews match)
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Got my sudden link cable hooked up today. The entire thing from the box to the guide to the stations seems like what we had when cable was first introduced. Called them and told them that why was i paying so much for such outdated equipment. Their response was that...
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1.0
Product
Suddenlink Cable Tv Service
#1075745
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A blue box came on the screen and said 'Not Available - Call Suddenlink to get this channel.' It was ABC. It comes with ALL services, especially a $160/mo service. So we chatted with their online service. The first tech, Christina, hung up on us! The second tech,...
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Product
Suddenlink Cable Tv Service
#1051235
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Suddenlink has been out and replaced set top box, drop from street to house and drop from house to cable None of these worked. I have documented over 200 times this problem has occurred. Their response is that it is on my end. Area and Regional managers have been to...
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Anonymous
ted

I got the same issue??the cable tv ,internet and phone???wtf..I had 5 techs out here last week and called them again???I worked for westar cable in truckee ca. before suddenli...

Suddenlink Help
Suddenlink Help

Hello - Samantha with Suddenlink here. I'm sorry to hear that your experience with us has been less than exceptional. If there's anything I can do to help, please feel free to...

2.3
Product
Suddenlink Cable Tv Service
I liked
  • I liked having one bill for tv
  • Internet and phone
I didn't like
  • Lack of communications
  • Lack of communication
#1028609
Reply to reviews
So my wife called suddenlink and they said it was ESPN. So I called other people that have satellite. No problems at all. So the rose bowl comes on. ESPN is still blacked out, until about the end of the 3rd quarter. They do this *** every time a big game or games come...
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Suddenlink Help
Suddenlink Help

Hi - My name is Heather with Suddenlink Communications. I'm very sorry to hear of the issues you're experiencing with the TV service. I would be happy to investigate. Please c...

1.0
Product
Suddenlink Cable Tv Service
#984046
Reply to reviews
Call to cancel cable services on tge 26th of December due to going back to to Directv. Suddenlink cable leads something to be desired. I was told billing cycle starts Dec. 24th and ends Jan 23rd.they do not prorate and we would be responsible for another billing cycle....
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Suddenlink Help
Suddenlink Help

Hello - My name is Dawn, and I'm with Suddenlink. I'm sorry to hear your recent experience with us has been less than exceptional. Please feel free to email me directly at soc...

1.1
Product
Suddenlink Cable Tv Service
#979968
Reply to reviews
Ive had this pos service for 3 years they keep on raising my bill,everytime I plan on watching something the cable goes out ,just like tonight I was planning on watching football and 15 minutes before it come on good ole siddenlink went out it does this 4 or 5 times a...
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Anonymous
Zane

I despise suddenlink, however they know we have no alternatives and they charge whatever the *** they want. And of course as you see here they are "HAPPY" to help you, but end...

Suddenlink Help
Suddenlink Help

Hi - Dawn with Suddenlink here. I'm sorry to hear this, and I'm happy to help with any cable service issues. Please feel free to email me directly with your service address, a...

1.0
Product
Suddenlink Cable Tv Service
#978376
Reply to reviews

Suddenlink - Terrible Performance

#1062880
The cable service is absolutely terrible. HD channels constantly freeze up or have distorted picture. It seems to happen most frequently on major sports events like the NBA Finals and US Open. I switched to Suddenlink from Direct TV, and it was the biggest mistake I ever made. I even have service disruptions when it rains, which really shouldn't happen with cable. I'll be switching back soon.
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Suddenlink Cable Tv Service Review

#1033109
1.3
Changed up their service and required every customer to have a special box. The cable has been terrible ever since and I know others with the same issue
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Suddenlink Cable Tv Service Review

#1029792
1.0
Cable always goes out or is messed up .To many bad channels Rates to dang High. sorry service and management dontgive a *** I would go to outside antenena if it wasnt for my wife. I would cut all youe services off . I am sick of your of your ***
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Suddenlink Cable Tv Service Review

#1016356
2.0
Why am I paying for channels I never ordered? Why am I being ask to pay my balance in full before I can remove these channels I never ordered? Whenever my bill is paid up, another billing cycle runs through leaving me to pay another high bill for these channels I never ordered!! This is entrapment...
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Suddenlink Cable Tv Service Review

#984952
My bill went from $108.00 to the next month to $417.69. I added nothing but took off landline and Internet now something needs to be done about this!...
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Suddenlink Cable Tv Service Review

#976082
My bill has increased 3 times in 6 months. I am now paying nearly $200.00 and i do notvreceive premium channels. The unavailability of other competitive cable companies have allowed Suddenlink to "nickle and dime" customers, including enforcing a $1.00 a month fee for paler statements, which incidentally I do not receive. I am researching other options.
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Suddenlink Cable Tv Service Review

#879749
Going to disconnect this piece of *** cable company an go with satellite its garbage the ufc fig ts sre on an i have no idea how to gind fs2 becausr of a *** *** baseball game way to go you *** idiots at suddenlink and this far from the first time ive had issues
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Suddenlink Cable Tv Service Review

#861133
1.0
Suddenlink has the worst service. The channels are pixelated, frozen screens, and no voice. Just was on hold for 26 minutes to have ding dong tell me to change the channel. And that solved the problem how??? Thanks for nothing! Keep increasing my rate and the service keeps getting worse.
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