Product: Suddenlink Customer Care Clear all filters (0 of 96 reviews match)
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I moved to an area serviced by SuddenLink and attempted to contact for service. Not only did I get prices quoted that are not even close to any advertised price, but after I declined service I am deluged with "offers" that are completely misleading. Upon contacting my...
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Suddenlink Customer Care
#1307584
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New Suddenlink customers are also offered lower prices. I contacted Suddenlink this morning to question the policy and literally could not understand the woman I was speaking with as it seemed too much trouble for her to speak with me. When questioned about the above...
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Suddenlink Customer Care
I didn't like
  • Bad customer service with rude people
#1306485
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Im experiencing continuos poor service from reps when phoning in about my problems and or concerns. Additional, its extremely difficult to speak with an agent about ongoing outages in my area. This in itself is affecting remote conerns when working from my home...
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Suddenlink Customer Care
#1280770
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Suddenlink - Terrible terrible terrible

It has taken 7 calls to get phone/cable and internet service to the house we have lived in for 2 weeks. Suddenlink has a I don’t give a crap attitude. For a communication company they stink at communicating! I still do not have phone service connected correctly! I have already received a bill and don’t have what I’m paying for! This company is a joke, your better off with a dish!!!!!!!
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Suddenlink Customer Care
#1251613
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To make a long story short I spoke with an agent advise him that I need to take all services off home phone due to my work at home job.He said in the beginning that he would take off what he can (seeming a little unsure of what he can remove) then he comes back and...
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1.8
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Suddenlink Customer Care
#1245033
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I was pleased with Suddenlink in the beginning. Installer was great. Speed and reliability are decent. We’ve had service go out once in 4 months. My problem is that in 4 months, they haven’t buried the cable. I thought maybe it was due to winter and waited until April...
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2.6
Branson West, Missouri
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Suddenlink Customer Care
#1234916
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Suddenlink - I have not been receiving my bill for the past 2 months

I have told them in person and paid in person, takes too long to pay at the office....they don't care about your time....I need my Bill sent to the house please....I don't care about online payment...
1.0
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Suddenlink Customer Care
#1192631
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However, when I get the bill guess what I find, pro-rated charges! I do speak with a supervisor who tells me he is sorry, but does not even ask the associate or even the store that this had occurred at. I responded, "how are you sorry if you cannot even ask where this occurred". Suddenlink...
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Anonymous
Anonymous

The service where I live in anna tx is horrible and total rip off. I have 1 TV with DVR and Wi-Fi and pay over 200$ a month and it doesn't even work half the time!!!! As a sin...

Anonymous
Jimmy

Had Suddenlink cable tv for 3 months. From the day they installed it my cable tv signal would drop out momentarily every minute on the minute. Sometimes it was so bad that it ...

1.1
Prestonsburg, Kentucky
Product
Suddenlink Customer Care
#1187583
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I am currently a customer of suddenlink. I live in a rural area where there are no other options. I called to try to make a payment arrangement, i was transfered to an automated system with no viable options. I then sent an email and was sent a form letter as an answer...
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3.1
Product
Suddenlink Customer Care
#1185784
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No one has any authority to make a decision or absolutely anything at all. Nothing makes any sense at all. I'm from Canada so i know of some of the world's worst customer service as most companies are government regulated if not totally controlled. Suddenlink is at...
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Suddenlink Customer Care
#1184430
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