Product: Suddenlink Customer Care Clear all filters (0 of 103 reviews match)
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I hope that suddenlink is able to resolve this issue with Cathrine and that she never treats another customer or person like that again. I am looking to switch to direct TV because I have read very good reviews on their customer service representatives. I will...
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3.4
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Suddenlink Customer Care
#1350308
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So bad experience with LUBBOCK , TX Suddenlink . in 2010 we were leaving the country , so we retuned all the equipment to suddenlik & paid all the payments. We back in 2012 my husband tried to get service again but suddenlink employ said" WE awe money for them because...
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Suddenlink Customer Care
#1338088
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They still tried to claim they didn’t receive it until week's later but fortuneately I had documented proof and a Suddenlink employee signature. They have now sent us to collections for $100 which is a bill for service we did not use!! I want to caution people because...
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1.0
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Suddenlink Customer Care
#1332772
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I moved to an area serviced by SuddenLink and attempted to contact for service. Not only did I get prices quoted that are not even close to any advertised price, but after I declined service I am deluged with "offers" that are completely misleading. Upon contacting my...
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Suddenlink Customer Care
#1307584
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New Suddenlink customers are also offered lower prices. I contacted Suddenlink this morning to question the policy and literally could not understand the woman I was speaking with as it seemed too much trouble for her to speak with me. When questioned about the above...
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Suddenlink Customer Care
I didn't like
  • Bad customer service with rude people
#1306485
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Im experiencing continuos poor service from reps when phoning in about my problems and or concerns. Additional, its extremely difficult to speak with an agent about ongoing outages in my area. This in itself is affecting remote conerns when working from my home...
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Suddenlink Customer Care
#1280770
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I was charged a service call unjustly. The technicians who came to my home, stated that I the problem was not on our end as a homeowner, he said it was their mistake and we would not be charged. They apparently lied to us because we were charged 63.00! I tried to talk...
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Shrewsbury, West Virginia
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Suddenlink Customer Care
#1266177
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Suddenlink - Bad customer service

Nothing transferred to diff departments and no issue resolved worst company ever
1.3
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Minden, Louisiana
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Suddenlink Customer Care
#1264305
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On May 10 I spoke to Cynthia to take my order to come back to Suddenlink from Direct Tv I thought this time would be different but it wasn't she offered me a free year of Netflix and 3 free months of Starz On Sunday the guy came to install and he forgot the bedroom TV...
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Suddenlink Customer Care
#1260833
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Suddenlink - Terrible terrible terrible

It has taken 7 calls to get phone/cable and internet service to the house we have lived in for 2 weeks. Suddenlink has a I don’t give a crap attitude. For a communication company they stink at communicating! I still do not have phone service connected correctly! I have already received a bill and don’t have what I’m paying for! This company is a joke, your better off with a dish!!!!!!!
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Suddenlink Customer Care
#1251613
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