Suddenlink Customer Care Review from Houston, Texas

96 of 827 Suddenlink reviews

Suddenlink workers keep throwing trash in my yard.Cables, ropes, thick metal clips and random trash.

I have had steel cable wrapped around my lawn mower blades twice. They even threw trash in my pool once. Today I mowed over a clip in picture I added. It bent one of my mower blades and put a massive hole in my mower deck.

They also drive their 3/4 ton trucks threw my front yard. Suddenlink truck got buried up to his axel's. I called police because they wouldn't even fill in there tire ruts. I gave them shovels to do so.

They just straight up said no. Suddenlink does not have any respect for anyone what so ever. It is not fair.

Now I have to buy a new 1,800 dollar riding mower because my main shaft is bent because of Suddenlink can't pick up after their self.Not fair

This review is a subjective opinion of a user.
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Value for money
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Price Affordability
Advertised vs Delivered
Style and Design
Billing Practices
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Product or Service Quality
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Exchange, Refund and Cancellation Policy

Reason of review:
Poor customer service
Product or service
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review #933281

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96 of 827 Suddenlink reviews
Suddenlink Help

Nov 15, 2016 #1240969

Hi - Samantha with Suddenlink here. I'm sorry to hear this and would be happy to have our local Leadership team investigate. Could you please email us your address at socialsupport-AT-suddenlink-DOT-com? Please be sure to include a reference to this post in your email. Thanks, -Samantha

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