Product: Suddenlink Installation Clear all filters (18 of 18 reviews match)
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This is terrible - of course there is nothing that I can provide other than a cell phone record of the call and my word that I was promised no installation fees. Will be looking to turn off service soon and find someone else if SuddenLink cant somehow make this right....
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Suddenlink Installation
#1131751
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My husband called Suddenlink last Friday to schedule installation. They said the soonest they could come out would be Tuesday (which was yesterday). Okay, no problem. They were scheduled to be here between 2pm to 4pm. After 4pm, they still hadn't showed up. Husband...
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Suddenlink Installation
#1128005
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This company have the worst costumer service I have ever deal in my life.They disrecpect you like nothing happened. I was waiting on line 39 minutes and they transfer me to 5 different places. They said I excede in the data and they left me a message in my voicemail...
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1.2
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Suddenlink Installation
#1109085
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Suddenlink - Not-so-good experience

#1090819
Cost change after installation. Installation incomplete. Had to call serviceman out several times. Company just doesn't seem to have it all together. Paid for one month then went back to previous provider.
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Suddenlink - Scammers

#1062315
1.0
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Charging me for equipment I never had charging me for prices above their cost 5 yrs later
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Reliability
Suddenlink installed service at my new home. Left the new wire exposed on my lawn. Tech stopped over the next day and buried the line. He cut the line and my service was out. Suddenlink denied this and left me without service for two days. Suddenlink took my order for...
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Suddenlink Installation
#1056033
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I called got an appointment for install paid. The guy comes out says cable old in front of house. Says 200 ft needs to be ran to work. I even said I'd pay to have this done. They refused. So essentially they gave no care to my needs as a potential lifelong customer...
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Suddenlink Help
Suddenlink Help

Hi - My name is Kacie, and I'm with Suddenlink. I'd be happy to work with our local team in your area to investigate the serviceability of your home. Please feel free to email...

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Suddenlink Installation
#668842
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I called Suddenlink to add cable TV to my internet. I wasn't positive I'd like the cable TV service. But, a service representative offered to waive the installation fee and told me I could cancel my TV service within 30 days and not be charged for the service. With...
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Suddenlink Help
Suddenlink Help

Hi - My name's Kacie, and I'm with Suddenlink. I'd be happy to look into this issue for you. Please feel free to email me directly with your service address and please referen...

1.7
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Suddenlink Installation
#645085
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I'm continued to be charged month for the digital reciever I didn't ask for upon installation and fees keep increasing while my tv reception is still patchy at best
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Suddenlink Help
Suddenlink Help

Hello – My name is Kacie, and I am with Suddenlink. I would be happy to investigate any service issue you may be experiencing; as well as review your account for these charges...

1.5
Product
Suddenlink Installation
#616497
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It is pretty obvious after reading only half of your complaints that customer service is not the priority that most of your comercials exagerate. I have been on the phone and e-mail with 15 customer service ignorant idiots since November! Improper installation, no...
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Suddenlink Help
Suddenlink Help

Hi – Kacie with Suddenlink here. I’m so sorry to hear that your experience with us has been less than exceptional. I’d be happy to investigate any service issues you may be ...

1.5
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Suddenlink Installation
#580767
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Suddenlink stole my phone number I've had for 20+ years.
Suddenlink has been badgering the *** out of me about switching my home phone. Personally, I've been trying to ditch the phone for some time but my wife prefers to have the landline for emergency use. Rewind to a few years ago when they first started the home phone....
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Suddenlink Help
Suddenlink Help

Hello – My name’s Kacie, and I’m with Suddenlink. I’m really sorry to hear that your experience with us has been less than exceptional. I’d be happy to investigate this for ...

Anonymous
Anonymous

we have had magic jack for 4 yrs . perfect for the home and emergencies.

2.9
Carthage, Missouri
Product
Suddenlink Installation
I liked
  • Internet
  • Can provide higher speed internet
I didn't like
  • Phone number theft
  • Customer service
  • Raising prices
#580479
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I've had every problem imaginable with Suddenlink cable TV and internet. It took 4 months for them to get my internet working correctly because the first installation was done incorrectly (understatement). They actually ran a cable across the road in front of my...
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Suddenlink Help
Suddenlink Help

Hi - My name is Kacie, and I'm with Suddenlink. I'm really sorry to hear that your experience with us has been less than exceptional. I'd be happy to look into this for you....

1.0
Product
Suddenlink Installation
#542268
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