Product: Suddenlink Installation Clear all filters (16 of 16 reviews match)
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This company have the worst costumer service I have ever deal in my life.They disrecpect you like nothing happened. I was waiting on line 39 minutes and they transfer me to 5 different places. They said I excede in the data and they left me a message in my voicemail...
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1.2
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Suddenlink Installation
#1109085
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Suddenlink installed service at my new home. Left the new wire exposed on my lawn. Tech stopped over the next day and buried the line. He cut the line and my service was out. Suddenlink denied this and left me without service for two days. Suddenlink took my order for...
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Suddenlink Installation
#1056033
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I called got an appointment for install paid. The guy comes out says cable old in front of house. Says 200 ft needs to be ran to work. I even said I'd pay to have this done. They refused. So essentially they gave no care to my needs as a potential lifelong customer...
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Suddenlink Help
Suddenlink Help

Hi - My name is Kacie, and I'm with Suddenlink. I'd be happy to work with our local team in your area to investigate the serviceability of your home. Please feel free to email...

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Suddenlink Installation
#668842
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Suddenlink - Not-so-good experience

#1090819
Cost change after installation. Installation incomplete. Had to call serviceman out several times. Company just doesn't seem to have it all together. Paid for one month then went back to previous provider.
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Suddenlink - Scammers

#1062315
1.0
Details
Charging me for equipment I never had charging me for prices above their cost 5 yrs later
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I called Suddenlink to add cable TV to my internet. I wasn't positive I'd like the cable TV service. But, a service representative offered to waive the installation fee and told me I could cancel my TV service within 30 days and not be charged for the service. With...
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Suddenlink Help
Suddenlink Help

Hi - My name's Kacie, and I'm with Suddenlink. I'd be happy to look into this issue for you. Please feel free to email me directly with your service address and please referen...

1.7
Product
Suddenlink Installation
#645085
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I'm continued to be charged month for the digital reciever I didn't ask for upon installation and fees keep increasing while my tv reception is still patchy at best
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Suddenlink Help
Suddenlink Help

Hello – My name is Kacie, and I am with Suddenlink. I would be happy to investigate any service issue you may be experiencing; as well as review your account for these charges...

1.5
Product
Suddenlink Installation
#616497
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It is pretty obvious after reading only half of your complaints that customer service is not the priority that most of your comercials exagerate. I have been on the phone and e-mail with 15 customer service ignorant idiots since November! Improper installation, no...
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Suddenlink Help
Suddenlink Help

Hi – Kacie with Suddenlink here. I’m so sorry to hear that your experience with us has been less than exceptional. I’d be happy to investigate any service issues you may be ...

1.5
Product
Suddenlink Installation
#580767
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Suddenlink stole my phone number I've had for 20+ years.
Suddenlink has been badgering the *** out of me about switching my home phone. Personally, I've been trying to ditch the phone for some time but my wife prefers to have the landline for emergency use. Rewind to a few years ago when they first started the home phone....
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Suddenlink Help
Suddenlink Help

Hello – My name’s Kacie, and I’m with Suddenlink. I’m really sorry to hear that your experience with us has been less than exceptional. I’d be happy to investigate this for ...

Anonymous
Anonymous

we have had magic jack for 4 yrs . perfect for the home and emergencies.

2.9
Suddenlink Carthage, Missouri
Product
Suddenlink Installation
I liked
  • Internet
  • Can provide higher speed internet
I didn't like
  • Raising prices
  • Customer service
  • Phone number theft
#580479
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I've had every problem imaginable with Suddenlink cable TV and internet. It took 4 months for them to get my internet working correctly because the first installation was done incorrectly (understatement). They actually ran a cable across the road in front of my...
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Suddenlink Help
Suddenlink Help

Hi - My name is Kacie, and I'm with Suddenlink. I'm really sorry to hear that your experience with us has been less than exceptional. I'd be happy to look into this for you....

1.0
Product
Suddenlink Installation
#542268
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Paid $73 for installation up front. Had suddenlink internet for 2 weeks was able to actually use the internet maybe 3 or 4 days out of the 14 days. Constant problems. Calling tech support everynight to sit on the phone for 45 min waiting for an angent just to have the...
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Anonymous
For working cl*** ppl

Up Your buttocks working class America Suddenlinks getting paid! Help others with reviews read them and comment gez

Product
Suddenlink Installation
#503013
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First they advertise cheap Internet, but it's not the price you get when you want the service that is compatible with today's needs. Showed up to our door after I set the instillation date two weeks prior, and the tech shows up to the door with no wifi that we had...
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Anonymous
Anonymous

I USED to work for suddenlink in Oklahoma. They do not even operate in Lawton, Oklahoma

Anonymous
***edOffSubscriber

We all need to seriously think about filing a class action law-suit. Someone else on here (previous thread I believe) talked about doing so.Everyone keep each other informed ...

Product
Suddenlink Installation
#474187
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