Product: Suddenlink Internet Installation Clear all filters (13 of 13 reviews match)
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Installation was fair but gave me the wrong TNC, fortunately I carried a wireless interface that day.Never got a paper bill I requested for over a year. Worse than that though I attempted to log onto their site to pay bill. They would not allow it. I sent email, called...
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Suddenlink Internet Installation
#1193149
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Suddenlink - Bad service

Got high speed internet. He bought the modem. Hooked it up left trash on my floor. Nothing worked so I had to fix it my self because you wanted to charge me again to fix what your guy left broke. The WiFi is only good if I'm in the house.god to bid I would step out side
2.0
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Suddenlink Internet Installation
#1183345
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Suddenlink - What service ?

Ive went to have internet services turned on at my house not only once but now twice the tech never showed at my house after waiting beteeen a week to a few days each time with same promiss someone would arrive yet no one does ,mind you we habe payed up front for this torment and poor service and probly have just as much issue receiving our money back
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Suddenlink Internet Installation
#1144347
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On Saturday Suddenlink installed Internet at my house. Soon after he left I had no TV channels. I called Suddenlink and made a request. The next day I traced the cable and found where it has been cut. Remember this is The cable that goes from my rooftop TV antenna to...
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2.0
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Suddenlink Internet Installation
#1134354
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I've spent endless hours on the phone with customer care since we have gotten new service last week 7/12/17 .Had a tech come with no disclosure of charges had an existing wall fish at entrance of house had nothing to set it on so I asked could he put in back bedroom,...
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1.0
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Suddenlink Internet Installation
#1078538
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So I took off work to be here so they could come and install my cable, internet, and phone. The installation was suppose to take place between 10-12. I called them at 1130 to see if my installation was still schedule and was told it was. So I waited it was about 12:30...
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Suddenlink Help
Suddenlink Help

Hi - My name is Dawn, and I'm with Suddenlink. I'm sorry to hear your recent experience with us has been less than exceptional. I'd be happy to assist. Please feel free to ema...

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Suddenlink Internet Installation
#1013873
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I started contact with suddenlink a week before thanksgiving break to get my kids internet in my apartment. They not only wouldnt give me answers they decided to all together not even contact me for 2 weeks. They again disregarded my request for information and etc 1...
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1.9
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Suddenlink Internet Installation
I didn't like
  • Customer service and how hard to get to talk to legal department
#984316
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The both orders had a status in the system as "available"; however the associate at the store stated that this is an system error. We agreed to cover all expenses that will be required to connect our property to the suddenlink cable... and we got - answer ...NO - go...
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Suddenlink Help
Suddenlink Help

Hi - Shelby with Suddenlink here. I'm sorry for any frustration this has caused. I'd be happy to look into this further. Could you please email me your complete address, and r...

1.0
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Suddenlink Internet Installation
I didn't like
  • Refusal to port phone
  • Poor customer service
  • Great internet wrong
#973307
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I started service for internet/wifi with Suddenlink Communications at the end of July 2016. First bill problems begin, I gave a promo code offering internet 50 at $39 a month and $10 install fee. First bill charged $40 install. I called in got a rude rep who stated I...
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1.6
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Suddenlink Internet Installation
#935861
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A technician just came to my house and was she here for only 7 minutes and I was told that I could not get service. So I called the customer service line and was pretty much given the runaround and told that they will get back to me no time frame no ticket number no...
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Suddenlink Internet Installation
#930897
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