Manufacturer: Suddenlink Category: Installation Clear all filters (8 of 8 reviews match)
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I've spent endless hours on the phone with customer care since we have gotten new service last week 7/12/17 .Had a tech come with no disclosure of charges had an existing wall fish at entrance of house had nothing to set it on so I asked could he put in back bedroom,...
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1.0
Product
Suddenlink Internet Installation
#1078538
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I started contact with suddenlink a week before thanksgiving break to get my kids internet in my apartment. They not only wouldnt give me answers they decided to all together not even contact me for 2 weeks. They again disregarded my request for information and etc 1...
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1.9
Product
Suddenlink Internet Installation
I didn't like
  • Customer service and how hard to get to talk to legal department
#984316
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The both orders had a status in the system as "available"; however the associate at the store stated that this is an system error. We agreed to cover all expenses that will be required to connect our property to the suddenlink cable... and we got - answer ...NO - go...
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Suddenlink Help
Suddenlink Help

Hi - Shelby with Suddenlink here. I'm sorry for any frustration this has caused. I'd be happy to look into this further. Could you please email me your complete address, and r...

1.0
Product
Suddenlink Internet Installation
I didn't like
  • Great internet wrong
  • Refusal to port phone
  • Customer service
#973307
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I started service for internet/wifi with Suddenlink Communications at the end of July 2016. First bill problems begin, I gave a promo code offering internet 50 at $39 a month and $10 install fee. First bill charged $40 install. I called in got a rude rep who stated I...
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1.6
Product
Suddenlink Internet Installation
#935861
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A technician just came to my house and was she here for only 7 minutes and I was told that I could not get service. So I called the customer service line and was pretty much given the runaround and told that they will get back to me no time frame no ticket number no...
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Product
Suddenlink Internet Installation
#930897
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I have had suddenlink for 3 months. Only went with them cuz we dont have many choices where i live. They suck big time!. Tech came out this morning,we didnt have servi e for 2 days. He did a few things and then left. Router started cycling on and off for the next hour....
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1.0
Product
Suddenlink Internet Installation
#916858
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I just tired to get wifi installed, one issue after another 5 cable outlets in the house, tech couldn't find one that connected outside, well I am not a tech but I think maybe in the attac, but he went from that, to he thinks the ground box is in the neighboring yard...
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Suddenlink Barker, Texas
Product
Suddenlink Internet Installation
#899370
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I was so pleased with the suddenlink service i received yesterday. The man that called me (Scott) went out of his way to get my Internet hooked up. He was headed to a meeting, yet took the time to answer all my questions. The gentlemen that came to my home ( I dont...
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Suddenlink Help
Suddenlink Help

Hi - Thanks for reaching out, and we certainly appreciate your feedback. If there is anything that we can assist with in the future, please feel free to email us at socialsupp...

5.0
Product
Suddenlink Internet Installation
#873390
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