I just tired to get wifi installed, one issue after another 5 cable outlets in the house, tech couldn't find one that connected outside, well I am not a tech but I think maybe in the attac, but he went from that, to he thinks the ground box is in the neighboring yard with the dog, to I think that bush behind your shed is posion ivy. Can't help you today.
Call us when you find the cable, have your neighbor put away the dog and you cut down that bush. Have a nice day..
Total bs, so not happy with this company right now.
Product or Service Mentioned: Suddenlink Internet Installation.
Reason of review: Poor customer service.