Product: Suddenlink Internet Plan Clear all filters (38 of 38 reviews match)
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1.4
Details
I called to establish service and was told the price is 34.99/month, which matched the first bill I received in the mail (you have to pre-pay for the service you receive). To note, this bill was "due" before they even mailed it out. The second bill I received after a...
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1 comment
Anonymous
#1640666

When I started with Suddenlink, the company input my email address wrong. They also input other information so I couldn’t create an account.

I too was assess the paper bill fee because I couldn’t get into there system due to their stupidity. I ranted and raved and barked up the chain about the paper bill fee and they did do a credit, but it took talking to many people at higher levels. Now I just kiss them off by paying my bill through my bill pay service with random amounts (last bill will arrive in 6 different payments).

By doing that I at least make them earn those “special” fees they charge. I am actively looking for any other option, btw.

Review
#1462243 Review #1462243 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Pricing issue
Loss
$1
Preferred solution
Let the company propose a solution

Suddenlink - Late charges? 85$ unlim internet turns into 140$ mo???

I got sudden link in February 86.70$ with taxes for unlimited internet turns into140$ a month plus 10$ here a charge 10$ there 10$ for late charges March n April I pay my bill cool 86.70 May was 113$ June 126$ I call they said oh we had a price increase now my bill is 140$ what the ***
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Review
#1351259 Review #1351259 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Problems with payment
20 years with cox/Suddenlink. A new customer receives tons more for tons less. I pay roughly around- for 400 mbps $151 New customer- receives: 400 mbps internet 225 channels 1 year of Netflix all for $99 Take care of your loyal customers. This is why we go to...
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1 comment
Anonymous
#1569261

Totally agree! I've talked to Suddenlink representative.

She said that she can't do anything about it. She simply said that you can make a complaint or go to somewhere else!

Review
#1344446 Review #1344446 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
On time delivery
1.5
Details
I only have internet. Just internet and my bill is $95 and some cents!! I called to see if there was any promotions or any way for them to bring my bill down. All she could tell me is you have the lowest price. Really because i was paying $86 and now all of a sudden my...
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Review
#1335891 Review #1335891 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Pricing issue
I’ve been a Suddenlink customer and at the one year mark my bill went up $15 a month. I only have internet so the price went from $65 to $80 just for Internet. The plan I had was “up to 100 mbps” I looked on line so see what their current prices are. Suddenlink is...
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1 comment
Anonymous
#1626347

I firmly believe that Suddenlink is actively stealing from its customers. I hope that at some point a person with the ability to begin a class-action lawsuit against them. I am sorry to hear that Suddenlink got you, too.

Review
#1333525 Review #1333525 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Pricing issue
Loss
$300
Preferred solution
Let the company propose a solution
1.7
Details
I’ve had suddenlink for less than a month got internet installed on the 3rd get a bill on the 10th for a bill due on the 11th didn’t recieve any account info from the installation had to call for my account number THEN notice my bill is $124 when it was suppose to be...
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Review
#1327370 Review #1327370 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Pricing issue

Suddenlink - Over charging

1.0
Details
I have suddenlink Internet. They raised my speed they said to 200 mbps, well l get close to 50mbps. With the 200mbps my bill went up from about $87.00 to $117.00.
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Review
#1325199 Review #1325199 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Reason of review
Pricing issue
1.0
Details
I have had Suddenlink for a year. I disconnected my Internet in Jan. 2018 due to slow, crashing, and running out of data!? I am disconnecting my cable tomorrow July 30, 2018 for two reasons, 1) I can no longer afford it, and 2) I have basic cable ($93 per month) 100...
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Review
#1316040 Review #1316040 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Pros
  • Service tech who came out was friendle
Cons
  • Unable to afford the monthly bill
Reason of review
Pricing issue
1.1
Details
So I've used suddenlink for the better part of a decade, and as long as I didn't have signal issues with the internet I've had no complaints. Not until a recent move into an area that offered a lesser internet plan of a max of 25mbs. I was told by the service sales...
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Review
#1305251 Review #1305251 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Pros
  • Cable internet over dsl
Reason of review
Not as described/ advertised

Contact Suddenlink Customer Service

Mailing Address:
Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States
Phone:
(877) 694-9474
All Suddenlink Contacts

Suddenlink Reviews

  1. 606 reviews
  2. 284 reviews
  3. 95 reviews
  4. 18 reviews
  5. 15 reviews
Suddenlink reviews
1.8
Details
I only use Suddenlink as a internet provider. My bill has increased $20 in less then a year. They gave no explanation for the increase it just shows up on my bill. So now I'm paying $20 more for the same internet service I started out with, and the service is not that...
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Review
#1297725 Review #1297725 is a subjective opinion of poster.
Service
Suddenlink Internet Plan
Pros
  • I can get internet
Cons
  • Billing
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • Suddenlink Sub Par