Product: Suddenlink Internet Plan Clear all filters (0 of 25 reviews match)
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So I've used suddenlink for the better part of a decade, and as long as I didn't have signal issues with the internet I've had no complaints. Not until a recent move into an area that offered a lesser internet plan of a max of 25mbs. I was told by the service sales...
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1.1
Product
Suddenlink Internet Plan
I liked
  • Cable internet over dsl
#1305251
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Suddenlink - A thieving nightmare

So sick of me, my neighbors, and family getting RIPPED OFF BY SUDDENLINK. I HAVE SO MUCH WOULD TAKE PAGES AND HOURS YO LIST. BOTTOM LINE!!!!!!OVER CHARGING FOR WHAT THEY ARE
1.5
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product
Suddenlink Internet Plan
#1244487
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I asked for cheapest internet. She said 65.00 per month but if you go over 250 mgs you will be charged 15.00 each time. Again, another shady attempt to rippoff customers. Something needs to be done. I hope another company comes to town to end this for suddenlink. They...
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1.0
Product
Suddenlink Internet Plan
#1221301
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I tried to cancel my account several months ago, but was denied the ability.Now, I am being charged for a service that I don't even use. DO NOT TRUST THIS COMPANY. On top of that, when I did use the service they broke their promises multiple times about not charging...
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1.4
Product
Suddenlink Internet Plan
I didn't like
  • Customer service
  • Very corrupt billing system
  • Only service available
#1215217
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On Feb, 9, 2018 after having my internet bill doubled from $44.95 to nearly $90.00 I called them to resolve the problem, after talking to two associates I asked to be transferred to a supervisor.After not resolving the problem with the supervisor I asked "When is my...
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2.0
Product
Suddenlink Internet Plan
I liked
  • High speed internet
#1211963
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I signed up for Suddenlink last year. They had a $69/month signup with 200mbps internet, TiVo and a phone line - a decent deal at face value. Getting my first bill, that cost jumped to $105. They conveniently leave off all of the surcharges, fees, and taxes when...
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2.8
Product
Suddenlink Internet Plan
I liked
  • Installations are done efficiently and fast
  • Technical problems are handled well
I didn't like
  • Hidden costs
  • False advertising
#1200603
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The Suddenlink business model is to provide cable, internet and phone services to mid-sized towns where competition is minimal or non-existent. And for internet they typically have 0 competition which essentially provides them with a monopoly which they have no qualms...
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2.3
Product
Suddenlink Internet Plan
I didn't like
  • Data cap overage charges
#1184291
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Suddenlink just recently increased their internet rates by as much as $10.00 a month, and even more for some customers, just for internet alone. My plan went from 61.07 a month to 71.07 this month. I think it is rediculous what they are charging for internet service....
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1.7
Product
Suddenlink Internet Plan
#1183639
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Suddenlink will say one thing on the phone and bill you differently later! This is the worst company ever!!!!! DO NOT USE SUDDENLINK!!!!! They suck and will cost you money in the long run! I hope they choke on the 60 dollar *** fee I had to pay when it was their junk...
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1.4
Product
Suddenlink Internet Plan
#1180764
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Long standing internet customer.When you first sign up, they don't bother to tell you that the price on their website is only an introductory price and will go up significantly over time. If they at least disclosed it somewhere, that would be nice. So - not quite four...
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2.6
Product
Suddenlink Internet Plan
I liked
  • Service is generally reliable
I didn't like
  • Very poor business practices
  • Constant rate hikes for existing customers
#1167693
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