Product: Suddenlink Internet Service Clear all filters (0 of 339 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

Suddenlink - The worst

I work from home and NEED my internet. It is out and i called and they will not let me talk to a person. I pay all this money for internet service and i am unable to talk to a person when there is an outage!!
Product
Suddenlink Internet Service
#1280629
Reply to reviews
We have had approximately 25 service outages over the past 3 years. Anytime there is a power surge or outage in our area, a fuse blows on the line leading to our house. Every time we call Customer Service, we explain the problem and instruct them to send a bucket truck...
Read more
1.0
Product
Suddenlink Internet Service
I didn't like
  • Poor service
#1248325
Reply to reviews
We haven’t had Suddenlink long and so far we’ve had to have 2 technicians come out here to fix the internet and we’re now waiting on a third in less than a weeks time. The internet goes in and out all the time and now it’s just completely out. Having to wait 5 days...
Read more
1.4
Product
Suddenlink Internet Service
#1247612
Reply to reviews
I have been raising my hand to suddenlink about my problems for about 6 months. I got faster internet service upgrade because I was tired of slow internet. They have sent a service tech out 6 times in the past 4 months....3 in one month. promised me they would resolve...
Read more
1.0
Product
Suddenlink Internet Service
#1239481
Reply to reviews
Suddenlink - Horrible and completely incompetent company
I have been a Suddenlink customer for over 10 years bought since Altice bought out Suddenlink the company, customer service and quality of service has plunged to an all-time low. We recently bought a new house and had Suddenlink cable, internet and phone installed. The...
Read more
1.1
Product
Suddenlink Internet Service
I liked
  • Technicians
I didn't like
  • Customer service
  • Bad service
  • Billing
#1236566
Reply to reviews
My husband and I have had Suddenlink for over 10 years. This last year has been a nightmare with them. Their internet continuously drops out and every month my bill has been going up by 2 to 5 dollars. I called to check about having someone come out and check our wires...
Read more
1.0
Product
Suddenlink Internet Service
#1235551
Reply to reviews
After calling Suddenlink, they said I needed a "16 channel modem" to take advantage of the faster speed. I shelled out $100 and got one. After installing it I did another speed test. The speed with the laptop wired direct to the new modem using the cat6e, fastest...
Read more
1.6
Product
Suddenlink Internet Service
I didn't like
  • Does not deliver what i pay for
#1234430
Reply to reviews
I had my internet down from suddenlink on 22nd March called and spoke to customer service they tried rebooting and it did not work so they said they have to send technicianand said that if we take their monthly service protection we don’t have to pay $60.00 fee. We...
Read more
1.0
Product
Suddenlink Internet Service
#1231629
Reply to reviews
Show

Suddenlink - It sucks

My service had been off about 2 weeks then still have this high bill. No compassion Renee Bellard 3184366990
Product
Suddenlink Internet Service
#1230172
Reply to reviews
Aside from Century Link which still uses old copper wires, Suddenlink is the only game in town and they exploit this to no end. Be prepared for bill *** Originally my bill was around $55 per month and I haven't experienced many outages or things like that. However...
Read more
1.0
Product
Suddenlink Internet Service
#1229740
Reply to reviews