Product: Suddenlink Internet Service Clear all filters (307 of 307 reviews match)
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For the last 2 months my Suddenlink high speed internet. The fastest offered has been so Ridiculously & painfully slow ( 1990’s dial up internet was faster). I’ve called the 800 number and been to the local office (waist of time) countless times. The people in the...
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1.4
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Suddenlink Internet Service
#1106740
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I am paying for 15mbs download.All they will provide. I had an issue in aug where internet was out/in/out/in multiple times during theday. Work from home. Ask that a field tech let me know what is going on. Field tech showed up two days later, very nice guy. Explained...
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1.0
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Suddenlink Internet Service
#1096918
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Many Problems with this/ First, I was told that the modem supplied by Suddenlink would not handle the speed I was wanting after three months of no improvement. Advised me to take old modem to local office and they would exchange it for one I needed. I did this,...
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1.4
Product
Suddenlink Internet Service
I didn't like
  • Customer service and treatment of long time customer
#1095682
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Suddenlink is the worst!!!!

#1104649
1.0
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These people(robot city) have the worst customer service ever all they do is transfsr you around and charge you way to mutch for nothing at all bad cable amd slow internet i absolutley hate bad customer service i am switching service
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Suddenlink - Constant internet interruptions

#1097432
1.5
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While the techs that come out are very respectful and attentive, their service constantly drops in my city. So frustrating.
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Suddenlink sucks

#1088218
1.0
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Suddenlink has the worst cable and internet service i have ever seen i am constantly having problems with my internet dropping out and the cable frezzes while watching. And customer service is just as bad i would not recomend suddenlink to my worst enemy
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Suddenlink - Sudden unlink is more like it

#1078296
1.0
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Worst company ever, really awful service, wifi and cable always go out, and when I say always I mean daily. Customer service out and out lies to you, do yourself a favor and take your business elsewhere even if it is more expensive.
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Product or Service Quality
Reliability
Value for money
My internet has been just shutting off at least 3 or 4 times a day.I've done everything unplugged the modem waited plugged it back in and it seems I just have to wait till the service kicks back in. It has been doing this for the last two months or so. My son had...
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Suddenlink Internet Service
#1091972
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Suddenlink has been my internet provider since 2009 and their sevice has be pretty good until recently. I have had an ongoing problem (slow page loading, constant buffering, pixelating, etc.) for over a month. Two service calls and four trips to their local store have...
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Suddenlink Internet Service
#1085172
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Customer Service, Billing, Internet, Cable all of it is ***.You call customer service and they are absolutely no help. They lie and tell you a certain price give it to you for 1 month and than increase with some bull *** excuse. I've been going back and forth for...
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Suddenlink Internet Service
#1080907
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I have 1gig internet so i should never have slow internet and even when it is slow i shouldnt even notice it but lately ive been getting kbs per sec up to 3 mbs per second and i have called them to try and get them to fix the issues several times finally they sent some...
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1.4
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Suddenlink Internet Service
#1076747
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8 days of sporadic internet No HBO SHOWTIME oh and lets not forget CBS and ABC yep they sent out a tech to fix it that was a joke.He changed out the splitter and left but it did not fix the problem yes charged me for a service that was not fixed called them back to let...
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Suddenlink Internet Service
#1071259
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My internet started going off and on months ago all the time.So I called told them and they set me up for a service call. Well I finally got the guy out here and he switched out my modem. Said mine was out of date and that was the problem. Well from the time he's...
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Anonymous
Anonymous

We are having same problem in Texas if we all get together and sue I bet that they will fix it then

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Suddenlink Internet Service
#1060527
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Let me tell you how SHADY and messed up suddenlink is!!!! We bought their modem for $50 up front in stead of their monthly payment plan back in May '16. We have been paying the bill since then. We called them today because they raised our bill. We were informed our...
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Anonymous
Anonymous

I was turned over to the credit collection for a piece of equipment i did not ever have, i moved and turned in everything I had threw suddenlink. And I have the receipt to pro...

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Suddenlink Internet Service
#1054859
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