After reading some of these reviews I consider myself lucky. I have had Suddenlink for 6 years and have never had a issue with service outages or with customer service.
My issue is for the last 2 years my service for cable, phone and internet (no premium or sports channels I did have dvr and hd box) has gone up 4 times from $135 to $195 ever since Altice bought Suddenlink. So after looking at how much tv I actually watch and the channels I watch I came to the conclusion that watching tv 10 to 15 hours a week and only really watching about 18 channels $195 a month just ain't worth it.
Then I see a commercial from Suddenlink offering new customers $80 month for 2 years talk about becoming instantly furious you know what about their existing customers. So I have cancelled my cable and phone upgraded to unlimited internet and got the PlayStation vue and will save $50 a month and the PlayStation vue has the regular channels I watched with Suddenlink and I don't have to pay for the other 100 or so channels I didn't watch.
Product or Service Mentioned: Suddenlink Internet Service.
Reason of review: Not as described.