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Their phone system is not user friendly. It's almost impossible to speak to a person!

You must go through a multitude of prompts before you become frustrated, pulling out your hair and just before you become entirely bald, you decide to pick ANY prompt that will lead you to a genuine human voice!

Even then, you will find that the human, probably does not have good enough product knowledge!

Yet, there are a few good things; the prices are extremely reasonable and the broadcasting is reliable! Much better than dish!

Product or Service Mentioned: Suddenlink Phone Service.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Mar 11.
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