Their phone system is not user friendly. It's almost impossible to speak to a person!
You must go through a multitude of prompts before you become frustrated, pulling out your hair and just before you become entirely bald, you decide to pick ANY prompt that will lead you to a genuine human voice!
Even then, you will find that the human, probably does not have good enough product knowledge!
Yet, there are a few good things; the prices are extremely reasonable and the broadcasting is reliable! Much better than dish!
Product or Service Mentioned: Suddenlink Phone Service.
Reason of review: Poor customer service.