Product: Suddenlink Technical Support Clear all filters (0 of 49 reviews match)
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We then spoke about upgrading our account to an unlimited data plan and during the process to switch us to that plan he found that my older Suddenlink modem would not handle the speed. He asked if I would like to lease one of their modems and I said no and he said I...
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1.0
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Suddenlink Technical Support
#1180055
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Just when you think they cannot get worse - and we are talking Suddenlink here - they get even "worse-er" .... For at least half of the 15 months I have paid this company for the full package and VIP house calls, treatment etc. I have had NO service of any kind. And it...
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Suddenlink Technical Support
I didn't like
  • Everything about this company
#1168904
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I have been having problems with my internet for over 2 months now, I have called in repeatedly time and time again for them to come out, wasn't fix, the last guy came out name Brandon said he didn't understand y we are not getting are speed and where on the biggest...
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Suddenlink is a scam, they do not follow up on their appointments. They do not provide the services they claim. They treat long term customers and disposable.They have had 1...

1.0
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Suddenlink Technical Support
#1141709
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Suddenlink - Worst experience ever.

This company is a mess. The worst experience I have ever had trying to resolve a problem.
1.2
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Suddenlink Technical Support
#1138044
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All I wanted was to ask if service was out in my area because my internet was acting up.The guy I spoke to verifies my address then asks for my access code that it's on my bill I proceed to tell him I don't know my access code and I don't have access to it because I...
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4.0
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Suddenlink Technical Support
#1131728
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Suddenlink - No internet

Our internet has been spotty for the last month and 2 days ago it stopped working all together. Supposedly a tech came by today although we were home all day and never saw anyone. Now they need to send another tech but not till November 7th!! Ridiculous!!!
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Suddenlink Technical Support
#1122959
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Suddenlink - Service down more than half the time.

Speaking to an agent does no good. Having techs out does no good. Speaking to a "supervisor" is a joke. Terrible company.
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Suddenlink Technical Support
#1117942
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Horrible Co.no communication,Week out apt. times,Inside tech. answering phones have no knowledge of controls and product other than having you turn your box on and off. After waiting a week for apt.to fix VOD,the tech. left and i started to set up retaping my shows and...
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2.3
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Suddenlink Technical Support
#1109981
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I do not have a cable outage in my area however my HD channels have not worked for the past 4 days so I get to watch the local news channel or PBS only - I have nothing against those channels and their programing is quite good, but miss HD channels - not certain as to...
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1.0
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Suddenlink Technical Support
I didn't like
  • Being lied to
#1108651
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" You need to properly train your employees, teach them to repair what's wrong or get someone who can, and don't let them tell the customer you need to pull out the tv and get the serial number. You have now created the person who will give you a million dollars worth...
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Suddenlink Technical Support
#1105047
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