Product: Suddenlink Technical Support Clear all filters (47 of 47 reviews match)
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Dear Sir / Madam.I am really furious because I was however waiting like a fool for a technician on 08/10 since this morning on to hear after I have spoken to Kayden , at 14:30 pm that the technician according to the notes on the system was already at my place which is...
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Suddenlink Technical Support
#1086038
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Now why is it that your line maintenance people had to replace a broken section of the line and a piece of equipment after this technician was out here to make out internet work? No please explain to me which one is lying to me.' Either your tech is lying because our...
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2.0
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Suddenlink Technical Support
I didn't like
  • Lying workers
#1053811
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I was wondering why Suddenlink service has gotten so bad, constant billing issues, tech support is worthless, will not let you speak to a manager or supervisor. Found out it was bought out by Altice. Read the below linked article to find out why, its an eye opener....
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Suddenlink Technical Support
#1014031
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Suddenlink Technical Support Review

Your technicians dimeanor royaly sucks that came out to our nixa Missouri home property today around 2pm!!!!!!! Doesnt even introduce himself with his name no smile not friendly whatsoever in any way!!!!!!!!! He should not be a technician period especially when he doesnt know what the heck he is doing and doesnt handle other peoples property right!!!!! He is intently rude!!!!!!
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Suddenlink Technical Support
#1006060
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Unfortunately, I am forced to agree with the overwhelming majority of customers who have had the displeasure of receiving Suddenlink Internet and/or cable television--Customer service and business practices are horrible. Upon realizing that the 200Mb/s download speed I...
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Anonymous
Anonymous

Following up on Shelby's reply below. Please be aware, Shelby's offer of "assistance" amounted to the following e-mail I received from her"Thank you. Unfortunately, the servi...

Suddenlink Help
Suddenlink Help

Hi - Shelby with Suddenlink here. I've just responded to your email. I'm happy to assist you there. Thanks!

1.1
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Suddenlink Technical Support
I didn't like
  • Customer service
  • Channel selection
  • Pricing
#997082
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Suddenlink Technical Support Review

Horrible costumer service!! That said they would send out a tech at no cost and then charged me 50 dollars for it! I have gone through 9 digital boxes for the tv since this started!!!!!!!! And then when tech was at home asked if he could look at wifi and he said we would have to get another tech out for that problem!!! And pay 50 dollars again, no thanks!!!!!!!!
1.2
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Suddenlink Technical Support
#989162
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.I called and talked to Bruce. They charged me for a service call that no one told me I'd be charged for. No one told me there was a box behind a heavy freaking dresser that was unplugged. If they told me there was something behind a dresser I could have tried to get...
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Anonymous
Anonymous

Lol you would think that it was your responsibility to know where your equipment was hooked up at not the companies, looking through these posts about Suddenlink some are true...

pennygambler1
pennygambler1

I agree with your statements. They charged me even though it was a bad installation that caused the problem.

2.1
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Suddenlink Technical Support
#982075
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Suddenlink Technical Support Review

We had this tech support guy on the phone named Doug, he was totally professional, and gave us a mega deal on our internet.
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Suddenlink Technical Support
#970999
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We r very upset with sudden link.On Friday I spent 4 hours sitting with my 87 year old mother waiting for sudden link to hook up her phone because she just moved into a new home. On Monday of last week they assured me the technician would be at my mothers between...
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Suddenlink Help
Suddenlink Help

Hi - My name is Heather with Suddenlink Communications. I'm sorry to hear your experience has been less than exceptional, and I apologize for any inconvenience this has caused...

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Suddenlink Technical Support
#929086
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Buyer beware. Without a hesitation, I'll say that they have the worst technical support that I have ever experienced in my life. I was assisting my brother in law's new service set up and ran into roadblock after road block trying to resolve the issues. I spent...
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Suddenlink Technical Support
#919692
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