Suddenlink loves to up-charge their Internet, and promise you speeds you will never see. They treat it like you are pre-paid customer and tell you that you have unlimited up and download, but get charged over a certain amount. Then they call you offer more data and speed with a promise of a more reliable speed.
Problem is that you pay more but never get that speed. Run a speed test on your connection and you will see. I have had Suddenlink for 5 years and am happily moving on to AT&T-At least they are upfront with me in getting ripped-off.
This person wrote the review because of bad quality at Suddenlink. Reviewer claimed that he or she wants Suddenlink to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.