Product: Suddenlink Wifi Home Internet Service Clear all filters (23 of 23 reviews match)
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I hate suddenlink

1.0
Details
Suddenlink suck there internet is the worst on this planet
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Review
#1698660 Review #1698660 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Terrible internet quality
  • Very poor business practices
  • Customer support not helpful
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • no answers
  • Incompetent Service Techs

Suddenlink in Payson, Arizona - Sorry I left CenturyLink

1.0
Details
We have had many outages with this company! I spent the day trying to deal with no phone, no cell, no internet. Try that sometime! The service is unreliable at best! I will NEVER go back to this company!
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1 comment
Anonymous
#1772360

Suddenlink is simply the worst company I have ever dealt with. Can't wait for them to go BK.

Review
#1698263 Review #1698263 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Pros
  • Customer service deleted any good feelings i had for the product
Cons
  • Everything else

Suddenlink - Your customer service really sucks now I've been a customer for 4 yrs and called yesterday to fix a iP address problem on you're end on private should be public and after 3 40 minute holds u hung up

1.0
Details
Called to fix internet problem ip address wrong private not public no help from you
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Review
#1695185 Review #1695185 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Pros
  • Can provide higher speed internet
Cons
  • Inept technicians
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Suddenlink Bullies Customers

Suddenlink - Help for senior n service

1.3
Details
I am 74. Was scammed n lost cable service with Suddenlink. Still owe. Has been over 1 yr with no service. Get only 2239 per month. Then pay rent and health n auto insurance and medicines. Would appreciate service n internet and slow payback plan.
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Review
#1692588 Review #1692588 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Not responsive to customers
  • Not responsive to customers needs
  • Billing
Reason of review
Need payment plan for past service and service now.
Preferred solution
Let the company propose a solution

Suddenlink - Shotty equipment and technicians.

1.2
Details
Internet has dropped in and out constantly throughout the 14 months I’ve had suddenlink. Had a technician come out and tell me that my equipment wasn’t getting a 120v because I have other things plugged into the same outlet. IM AN ELECTRICIAN. YOU GUYS ARE IDIOTS. VOLTAGE STAYS THE SAME IN A PARALLEL CIRCUIT. Suddenlink is absolutely trash, their service is trash, their equipment is trash, their customer service is trash. Overall I wouldn’t wish this garbage on my worst enemy.
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Review
#1670761 Review #1670761 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Pros
  • Fast when it works
Cons
  • Complete incompetence in every area i had to deal with
Reason of review
Bad quality
Loss
$980
Preferred solution
Let the company propose a solution
Tags
  • suddenlink complaints
  • Horrible Phone Customer Service
  • Idiotic Service Technicians

Suddenlink in Chickasha, Oklahoma - The worst ever!!!!!! Horrible!!!!!

1.0
Details
You are such a horrible company you can’t provide a real person to talk to about our problem!!! Internet has been out for 5 days and your company can’t provide us why!!!!!!
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Review
#1668281 Review #1668281 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Lpoor quality of service
  • Terrible service
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Price reduction

Suddenlink - Pathetic Customer Service

2.2
Details
I have bought Sudden link service in August 14 2019, was a new service and installer has to add a new cable line from main box to my house. They left the cable outside and when questioned I been told that someone from the service department will come in day or two to bury those cable underground. Till date no one has come to take care of my issue. The customer service line is always busy even after a hours of hold some one will answer and not willing to help at all. I will never ever recommend to any of my friends or family to go for Sudden link.
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Review
#1652067 Review #1652067 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Bad customer service with rude people
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
We set up service when we moved to town a few weeks ago. The internet has not worked since it was installed. Original tech said, "Put in a ticket and they'll schedule someone to come look at it, because I'm not really sure what to do." Received a bill immediately...
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1 comment
VenomousMongrel
#1721714

Company is really trash.

Review
#1599666 Review #1599666 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Fraudulent billing
  • Hidden fees
  • Horrible customer service
Reason of review
bad customer service, improper billing, inept technicians, garbage service...this could go on awhile
Loss
$300
Preferred solution
My bill waived in its entirety until the issue is resolved
Tags
  • bad service

Suddenlink in Lubbock, Texas - No internet again for a whole day

1.0
Details
I have no internet in my place since this morning, and still now (9 hours later) it has not come back. This is the fourth time in less than a month that this happens. When calling for support, I cannot even talk to a representative, there is just a robot voice telling me that they know about the issue and are working on it. I ask for a reimbursement on my monthly bill, since I just am not receiving the service I am paying for.
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Review
#1583862 Review #1583862 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Cons
  • Quality
  • No personal contact on phone and misinformatyion
Reason of review
Bad quality
Preferred solution
Price reduction

Contact Suddenlink Customer Service

Mailing Address:
Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States
Phone:
(877) 694-9474
All Suddenlink Contacts

Suddenlink Reviews

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Suddenlink reviews

Suddenlink - This is a horrible company. They will rip you off, run don't look back!

They are a pitiful company. My advise is to run, don't get service with these thieves. I was charged 2 times in May then on June 6th they shut off my service saying I owed them $118. Mind you, I just paid 3 bills with them in less than a months period of time. Paid this morning to get service back on they took $60 from me to get my service back and still nothing. Now they say i owe them $62 more dollars. These people can kiss my big white butt. Thank you for letting me vent about these dummies
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Review
#1558585 Review #1558585 is a subjective opinion of poster.
Service
Suddenlink Wifi Home Internet Service
Reason of review
Pricing issue