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Suddenlink customer. Was having internet connection problems.

After 1yr of complaints, tech spent 5 minutes in house and deemed problem solved. Problems persisted but was charged $50 for the 5 minutes. Finally had a real tech out who said box was bad and original install wiring by SL was all messed up. Asked for $50 refund Suddenlink charged my cc for 1st tech.

Rude person after rude person said they deemed the charge valid & all I could do was file a complaint.

Will be switching TV service but stuck w/ them for internet. If you have a choice, avoid Suddenlink.

Product or Service Mentioned: Suddenlink Wireless Internet Service.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Jan 12, 2017.
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Suddenlink Help
#1269860

Hi - Shelby with Suddenlink here. I sincerely apologize for any frustration this may have caused.

If there is anything I can do to assist, please feel free to email me directly and reference your post made here.

My email address is socialsupport-AT-suddenlink-DOT-com. Thank you, -Shelby

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