LOVE the way the "high speed internet" constantly drops to just a couple of mps.download, CONSTANTLY.
C-Serv is a joke overall. Heaven forbid you have to call after their Lake Havasu, AZ tech support dept. has closed for the day - and get routed to TX or 'back East' ->WORTHLESS. They constantly blame the customer's end of things, even when other suddenLYUNlinked customers in the same apt.
complex (mid-size complex) are having the exact same signal strength, signal noise, latency, etc., problems AT THE SAME TIME AND DURING THE SAME TIME FRAMES. Their canned answer? "Well Century Link is worse." We are paying "high speed prices" each month for LESS ON AVERAGE PERFORMANCE THAN I USED TO GET ON DIAL-UP IN PHOENIX! "Oh, the wind is blowing = garbage DL speed; OH!
It rained! (I was actually told by after-hrs. tech support that I 'might have to wait until the lines dry out'), OH NO! IT SNOWED......
as the "high speed internet" slows to less than *1* mbps DL/incoming signal/speed.I HATE THEM!
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The most disappointing in user's experience was random drop in service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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