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LOVE the way the "high speed internet" constantly drops to just a couple of mps.download, CONSTANTLY.

C-Serv is a joke overall. Heaven forbid you have to call after their Lake Havasu, AZ tech support dept. has closed for the day - and get routed to TX or 'back East' ->WORTHLESS. They constantly blame the customer's end of things, even when other suddenLYUNlinked customers in the same apt.

complex (mid-size complex) are having the exact same signal strength, signal noise, latency, etc., problems AT THE SAME TIME AND DURING THE SAME TIME FRAMES. Their canned answer? "Well Century Link is worse." We are paying "high speed prices" each month for LESS ON AVERAGE PERFORMANCE THAN I USED TO GET ON DIAL-UP IN PHOENIX! "Oh, the wind is blowing = garbage DL speed; OH!

It rained! (I was actually told by after-hrs. tech support that I 'might have to wait until the lines dry out'), OH NO! IT SNOWED......

as the "high speed internet" slows to less than *1* mbps DL/incoming signal/speed.I HATE THEM!

This person wrote the review suddenlink internet service from Suddenlink. Reviewer claimed that he or she wants Suddenlink to read this review and look into the issue (if any).

The most disappointing in user's experience was random drop in service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Suddenlink Help
#1247381

Hi - My name is Samantha, and I'm with Suddenlink.I'm sorry to hear that you've been experiencing an issue with your internet service.

If there's anything I can do to help, please email me directly at socialsupport-AT-suddenlink-DOT-com and please reference this post.Thank you, -Samantha

Anonymous
to Suddenlink Help Flagstaff, Arizona, United States #1248672

Dear "Samantha" -

I began drafting an email response to you last night.Interestingly, the "special request" appt.

with ALTON that the techs of 11/30 (Thing1 and Thing2) said they were placing: WAS.NEVER.PLACE.SUDDENLINK.HAS.NOT.RECORD.OF.ANY.SUCH.REQUEST.

Of course, no one showed up today....... sorry it's now after 4pm and I can't wait any longer (especially since I received NO system or tech phone call to confirm the appt; and your website/our account page indicates "NO SCHEDULED APPOINTMENTS" - and my call to Suddenlink of just prior to 2pm AZ TIME has netted NOTHING.

I am less than thrilled with tag-team email exchanges. IF WE CAN TAKE THE TIME TO PAY OUR BILL ON TIME, WHY CAN'T SUDDENLINK TAKE THE TIME TO PROVIDE A REAL HUMAN AND PHONE NUMBER FOR US TO CONTACT TO RESOLVE THIS NONSENSE?

I intend to learn (a) who Tech/thing #1 and Tech/thing #2 from 11/30/16 ARE - and ensure they enjoy an unemployed Christmas 2016.

NO COMPANY SHOULD ALLOW THEIR EMPLOYEES TO CONCOCT A FLAT-OUT LIED AND FEED IT TO THE PAYING CUSTOMER'S FACE....while they laugh all the way back to their service vehicle.

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