we have been paying $5 a month for over ten years under the pretense, that it was for it was for service calls. now under this new management ,we are be charged $50 dollars for new equip.
or line work. ok, sounds reasonable the first time , now being charged again ,with no new equip.
plus if we pay an additional $5 a month we don't have to pay the $50 dollar service charge ,so i ask what happened too the $5 we've been pay for these ten years and they say they can't find it on our bill,so i can only conclude that the first $500 just disappeared. then they wonder why people are trying to run away as fast as they can............
Review about: Suddenlink Internet Plan.
Reason of review: Problems with payment.
Monetary Loss: $50.
Preferred solution: Let the company propose a solution.
I liked: Easy setup.
I didn't like: Raising prices.