State: Texas Product: Suddenlink Cable Tv Service Clear all filters (7 of 34 reviews match)
filters
State:
City:
Show
Product:
1.8
Details
On Thursday September 19th, my cable/internet went out at my home due to a weather storm. I called the 877 number and was informed via the automated machine, it was a regional outage. On Saturday the 21st, I called again and after about an hour and a half on hold, I...
View full review
Review
#1703528 Review #1703528 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Price reduction
1.3
Details
On June 13, 2019, every thing was working fine. On June 14th lost service through our TIVO. Could not see program listings any longer. On June 26. could no longer get other channels other than one it was on when it shut down. Message..TIVO cannot connect to internet....
View full review
Review
#1572883 Review #1572883 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund

Suddenlink in Midland, Texas - Bad service

I have replaced my cable box 3 times in the last 10 days, and I can’t get my upper tier channels that I pay for, have called customer service 3 times, and was told we must have done something to the box, no help at all, very disrespectful!
View full review
Review
#1553084 Review #1553084 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Cons
  • Uncaring customer service
Reason of review
Bad quality
Loss
$300
Preferred solution
A little satisfaction

Suddenlink in Eastland, Texas - Horrible company

My cable goes out every time the wind blows. Last month had to wait 3 days for an agent to come out. Checked all the lines and was gone in about 10 minutes. Today I got my sudenlink bill and it almost doubled! The rep I talked to explained the agent charges 65.00 for a service call So their internet goes out and I have to pay 65.00??? I told them to cancel.
View full review
Review
#1536492 Review #1536492 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service

Suddenlink in Conroe, Texas - Pissed

1.2
Details
My cable is cut in the front yard. Trying to get a hold of you guys for almost a week and I can't get a person on the phone wtf 936-207-9138
View full review
Review
#1101938 Review #1101938 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Reason of review
Poor customer service
2.3
Details
Suddenlink has been out and replaced set top box, drop from street to house and drop from house to cable None of these worked. I have documented over 200 times this problem has occurred. Their response is that it is on my end. Area and Regional managers have been to...
View full review
3 comments
Anonymous
#1313879

I got the same issue??the cable tv ,internet and phone???wtf..I had 5 techs out here last week and called them again???I worked for westar cable in truckee ca. before suddenlink took over and we never had this kind of problem..

yes I was a tech.. now I called them again...never ending they might come out on Friday?? this is the whole week...

they don't know what the *** they are doing...I guess I will go back to direct tv..?and att.... they don't have a clue..

View more comments
Review
#1028609 Review #1028609 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Pros
  • Internet and phone
  • I liked having one bill for tv
Cons
  • Lack of communications
  • Lack of communication
Reason of review
Bad quality
Preferred solution
Fix my problem

Suddenlink Cable Tv Service Review

Going to disconnect this piece of *** cable company an go with satellite its garbage the ufc fig ts sre on an i have no idea how to gind fs2 becausr of a *** *** baseball game way to go you *** idiots at suddenlink and this far from the first time ive had issues
View full review
Review
#879749 Review #879749 is a subjective opinion of poster.
Service
Suddenlink Cable Tv Service
Reason of review
Bad quality

Contact Suddenlink Customer Service

Mailing Address:
Suddenlink Communications
102 N Woodbine Rd
Saint Joseph, Missouri 64506-3448
United States
Phone:
(877) 694-9474
All Suddenlink Contacts

Suddenlink Reviews

  1. 606 reviews
  2. 284 reviews
  3. 95 reviews
  4. 18 reviews
  5. 15 reviews
Suddenlink reviews