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1.0

Rec'd a mail offer for TV and internet for $49.99. Free modem, cable box and WiFi, and no hidden surcharges.

After two days, three assistants, and an hour of "just one more moment", and "I'm trying to get this for you", they tell me they never heard of this offer and one even said "Maybe it's a scam". With Suddenlink phone number on it? I don't think so. False advertising is against the law and I even said I may have to call the FTC and Better Business Bureau.

They said "OK". One did offer it for $79 and thought she was doing a favor. Class action suit?

Count me in. Never had so many stupid excuses and run-arounds in my life....and I'm 83!!

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

Suddenlink Cons: Excuses, Lies, False advertising, Unprofessional customer service.

Location: 1601 S Plaza Way, Flagstaff, AZ 86001, USA

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