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1.0

Untrained in

I have more than one account. Each with different services.

I have been attempting 3 months to find a Suddenlink employee smart enough to add one little $10 phone to one of those accounts. This has started a snowball effect that has all my accounts screwed. I did finally get the phone today. I thought everything was great.

Then I got a call from my husband and all our TV service at home was stopped today!! When I called Suddenlink they wanted more money than we had been paying plus they said we had to wait several days for TV again because they had to send a technician. THAT IS INSANE! They turned it off with a switch.

All equipment is still attached same as it was.

Just flip the flipping switch that turned it off and turn it back on. This whole company is crazy.

User's recommendation: Do NOT use SuddenLink if you have another choice.

Preferred solution: Deliver product or service ordered.

Suddenlink Pros: Easy to make payments online.

Suddenlink Cons: Too many to name.

Location: 310 Walnut Extension, Branson, MO 65616

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